Re: inbox.sent empty in Outlook - Update

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> I want to give an update & provide more info.
>
> We use squirrelmail to access our unix based imap email server from home
> or on the road. While at work (in the office) we use Outlook 2002 via imap
> to access our unix based imap email server.
>
> A user mentioned to me that while they were on the road & using
> squirrelmail
> they sent many emails and verified that a copy was stored in the
> squirrelmail inbox.sent folder. When they returned to the office & opened
> Outlook, there were no messages in the inbox.sent folder.
> They open squirrelmail a second time and did confirm that there were
> messages in the inbox.sent folder, but when they returned to outlook,
> outlook only showed an empty inbox.sent folder.
>
> After troubleshooting I have discovered that, if I create a new folder in
> squirrelmail and move mail to it, or store messages in the "special
> folders"; inbox.sent, inbox.drafts, or inbox.trash, then exit out of
> Squirrelmail.
>
> Then open outlook, outlook sees the new folders created in squirrelmail &
> "special folders" of squirrelmail, but when you open these folders they
> are
> empty.
> Also, while in outlook, you can not delete or rename these folders,
> outlook
> states "no such mailbox".
>
> After further troubleshooting I discovered that any folders created in
> Outlook can be seen & function correctly in Squirrelmail. But, any folder
> created in Squirrelmail can be seen in Outlook but Outlook does not show
> the
> contents of these folders and Outlook cannot rename or delete these
> folders.
>
> Squirrelmail version 1.4.0
> Outlook 2002 using IMAP
>
> Can anyone offer a solution or additional troubleshooting steps?

Name your IMAP server.

Enable SquirrelMail info plugin, run LIST command listed in Test 8 and
compare working and not working folder names.


-- 
Tomas
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