I want to give an update &
provide more info.
We use squirrelmail to access
our unix based imap email server from home or on the road. While at work (in the
office) we use Outlook 2002 via imap to access our unix based imap email
server.
A user mentioned to me that
while they were on the road & using squirrelmail they sent many emails and
verified that a copy was stored in the squirrelmail inbox.sent folder. When they
returned to the office & opened Outlook, there were no messages in the
inbox.sent folder.
They open squirrelmail a second
time and did confirm that there were messages in the inbox.sent folder, but when
they returned to outlook, outlook only showed an empty inbox.sent
folder.
After troubleshooting I have
discovered that, if I create a new folder in squirrelmail and move mail to it,
or store messages in the "special folders"; inbox.sent, inbox.drafts, or
inbox.trash, then exit out of Squirrelmail.
Then open outlook, outlook sees
the new folders created in squirrelmail & "special folders" of
squirrelmail, but when you open these folders they are empty.
Also, while in outlook, you can
not delete or rename these folders, outlook states "no such
mailbox".
After further troubleshooting I
discovered that any folders created in Outlook can be seen & function
correctly in Squirrelmail. But, any folder created in Squirrelmail can be seen
in Outlook but Outlook does not show the contents of these folders and Outlook
cannot rename or delete these folders.
Squirrelmail version
1.4.0
Outlook 2002 using
IMAP
Can anyone offer a solution or
additional troubleshooting steps?
Thanks
Dave
-----Original Message-----
From: Dave Shanefelter [mailto:das@xxxxxxxxxx]
Sent: Friday, July 07, 2006 2:37 PM
To: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx
Cc: das@xxxxxxxxxx
Subject: inbox.sent empty in OutlookProblem:inbox.sent empty when viewing in outlook.In Squirrelmail, when I send an email a copy is placed in the inbox.sent folder, works as expected.But, at work, we use outlook 2002 & IMAP to connect to our unix mail server.In Outlook, I see the inbox.sent folder, but when I open it there are no messages, its empty.Has anyone encountered this issue?Let me know if more info is needed.ThanksDave
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