If you have not created an account with RedHat. You need to go to their website and create it first. Then use the logon user & PW with up2date once that has been done. You will also need a code that came with a boxset to do that. If you don't have it, you can use APT & Synaptic to do that and keep your system up2date with that. http://shrike.freshrpms.net/ Goto the website above to get APT & Synaptic (GUI). Wolf -----Original Message----- From: shane c branch [mailto:scbranch@xxxxxxxxxx] Sent: Tuesday, 28 October 2003 12:38 AM To: shrike-list@xxxxxxxxxx Subject: cannot register with up2date? the changes with redhat taking away access to up2date? i just downloaded the new packages from https://rhn.redhat.com/errata/RHSA-2003-267.html however, when i type # up2date to start the registration, it craps when after i submit my user name and pw along with email address for account creation. the error reads: error class code 3 the user name is already taken or the password is incorrect. i have tried several different usernames that i am 95% sure no one else would use. i also tried multiple passwords being sure that i confirmed them correctly. if anyone has any thoughts on how to get this working, please help. -- regards, shane [snip] ###################################################################### Attention: This e-mail message is privileged and confidential. If you are not the intended recipient please delete the message and notify the sender. Any views or opinions presented are solely those of the author. This e-mail has been scanned and cleared by MailMarshal www.marshalsoftware.com ###################################################################### -- Shrike-list mailing list Shrike-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/shrike-list