On Tue, 1 Apr 2003, William Hooper wrote: > I don't see how you can complain, since you still have 5 more days before > it is available to the public. If you quit trying on the first day that > is your problem. From the RH announcement: And, if I manage to get it after 6.5 days of trying I should be happy? Quit trying? I've been retrying disc 2 for the past 27 hrs.... 47300K .......... ....... .......... .......... .......... 22% 4.03 KB/s 147350K ........ 22% 11.08 KB/s 12:01:56 (6.87 KB/s) - Read error at byte 150895236/677511168 (Connection timed out). Giving up. > "Starting March 31st at 9am Eastern, you can start downloading Red Hat > Linux 9 ISOs -- a week before they will be generally available in retail > stores or via Red Hat FTP." So? > > ADDITIONALLY, they also cut off their clients who wished to keep their > > systems up to date. That had NOTHING to do with getting ISO's early. > > That has everything to do with keeping your systems secure. That, in my > > opinion, is a much bigger complaint. > > I have had no problem using my basic RHN account yesterday or today. > Granted, a free account I tried didn't work, but it is that way for almost > EVERY release, and since it is a demo account, it is expected. Good for you. One customer gets what they feel is good/adequate service. Another customer gets what they feel is poor/shoddy service. Both are right. Should the customer getting poor/shoddy service not complain since the other customer is happy? A while back I called Sony Customer Service in the USA. After going through the touch-tone dance I got a recording saying...."We value your business. All of our representitives are busy. We will handle you call in the order it was received. We expect to service you in 50 minutes." Well, I really wanted to speak with Sony....so I held on. After about 30 or so minutes I got to speak with a real person and got the answer I needed. I didn't get disconnected. I had a good experience with Sony that time....and every other time I called them. Red Hat? Regards, Ed -- http://webcams.greshko.com/ Do you know this man, Peter Boeni? http://www.shorewall.net/ for all your firewall needs
