> Hi. > > > In my organization we're using Remedy as the official request-tracking > tool. I work as a linux sysadmin, and see the need for a tool to record <snip> > I've come accross Best Practical RT (http://bestpractical.com/rt/), but > haven't had the time to install it yet. But meanwhile I'd like to hear <snip> About three years ago, we looked at several systems, including rt. It was a real bear to install and configure. Instead, we went with Mantis. Fairly lightweight, uses MySQL as a backend, php, and it worked. mark -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list