On Sat, 2003-10-25 at 16:36, Ed Wilts wrote: > On Sat, Oct 25, 2003 at 01:11:00PM -0700, Thomas Smith wrote: > > This is unfortunate. I was absolutely willing to pay for their RHN and > > monitoring services--this has incredible value to me. I haven't seen how > > or if similar options will be available for Fedora but they've made it > > clear that /no commercial support/ is available. > > Commercial support costs money. Too many people were taking the > approach of a free download with demo RHN (or alternative update > sources) for Red Hat to make enough money to continue to do this. Here, here. I think most folks will start to appreciate the RHEL products, as I have, by the length of their maintenance mode. This is the period of time for which Red Hat will continue to offer security and bugfix patches. As someone who caters to a number of small/mid-sized businesses looking to maximize their consulting dollars, IT'S ALL ABOUT THE PATCHES. I know that by providing a quality service at a reasonable cost, my customers can continue to come back to me for additional services. If I (or my upstream vendor) milk them out of everything up front, it doesn't make good sense for me OR my customer. Red Hat, in their infinite wisdom, have found a support plan that makes sense for them and for their client base. Offering free patches ad infinitum doesn't work for them. Forcing upgrades every 6 months doesn't work for (real) businesses. Offering patches at a fair cost for an extended lifetime works for everyone. Perhaps I'm viewing this as someone paranoid about the security and stability of my systems. Is there something wrong with that? ;-) -- Jason Dixon, RHCE DixonGroup Consulting http://www.dixongroup.net -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list
