On Wed, Aug 24, 2011 at 1:34 PM, Matty Sarro <msarro@xxxxxxxxx> wrote: > Oracle linux has been pretty much blacklisted by red hat. That's why a > number of changes were done to how red hat pushes out kernel patches; > specifically to stymy their efforts. ( Hmm, now it becomes an Oracle Linux discussion... which is not what I originally intended. :-P ) So tell me how Redhat is less evil -- isn't opensource supposed to be no vendor lockin? So if Redhat is doing this, then customers are locked into RHEL. A lot of people say that Oracle does not have deep knowledge in Linux, as Oracle Linux is just a clone of RHEL -- however, Oracle internally uses Oracle Linux for most its software development. I don't think a typical environment is much more complex than the ones inside Oracle (Oracle Linux is used to develop Oracle Database, Fusion Middleware, Oracle Grid Engine, E-Business Suite and other Oracle Applications on Oracle Linux -- according to Oracle). Oracle develops its own enhancements for Oracle Linux as well, not to mention Oracle's own kernel. I don't believe Oracle engineers calling Redhat support for technical issues. And Oracle was able to roll out Oracle Linux 6 a week or 2 after RHEL 6 release, while the wait for CentOS 6 was months long. I know that many people hate Oracle, but simply saying that Oracle Linux does not work / not as good / not worth the $ is not fair to Oracle (or any others, as we know that Redhat wrote around 10% of the patches in the kernel, 90% of the code was developed by IBM, Intel, AMD, and even Oracle -- eg. BtrFS, OCFS). Oracle enhances Linux and uses Linux for Exadata and ExaLogic. --Chi > Also, having an issue responded > to within a week is horrid, especially in an enterprise environment. > Usually when I am having an issue, I need a resolution FAST. > > Don't drink the oracle koolaid. Copy your /home directory and any > customized files from /etc to a safe place, and then reinstall RHEL. > The support is worth every cent. > > On Wed, Aug 24, 2011 at 12:57 PM, <m.roth@xxxxxxxxx> wrote: >> Chi Chan wrote: >>> On Wed, Aug 24, 2011 at 10:22 AM, <m.roth@xxxxxxxxx> wrote: >>>> It is less evil. And going to Oracle Linux means dealing with Oracle >>>> support... or, lack thereof, and utterly uncoordinated support, for very >>>> small values of "support". >>>> >>>> It took me a *month* to get a box fixed, and that included two weeks >>>> emailing with an engineer in Chile, and three separate managers "taking >>>> ownership" of the issue.... >>> >>> I also know someone who has good experience with Oracle. >>> >>> Even the free support on the Oracle Forums (at: >>> https://forums.oracle.com/forums/forum.jspa?forumID=822 ) is good -- >>> so far I've posted 3 questions, and 3 of them were answered by the >>> Oracle employees within a week. >> >> Um, right. Meanwhile, this box was under warranty, and had hardware >> issues. And when I complained that the engineer in Chile was being pulled >> off to respond to other issues, and so sometimes I'd get several emails a >> day, other times, I'd email results of tests, and it would take him 2-3 >> days to get back to me, I got a new engineer... WHO ONLY WORKED NIGHTS. >> >> As a comparison, I had a similar problem with a Dell box, and there was an >> FE out within two weeks, *and* one manager had "taken ownership", *and* >> when I had a problem a couple months later with another box, that same >> manager contacted me. My manager and co-worker have had similar, though >> not quite as extreme, experiences with Oracle, and we have *no* intention >> of buying Sun/Oracle ever again. >> >> mark >> >> -- >> redhat-list mailing list >> unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe >> https://www.redhat.com/mailman/listinfo/redhat-list >> > > -- > redhat-list mailing list > unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe > https://www.redhat.com/mailman/listinfo/redhat-list -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list
