Since we're on the subject of RMA'ing hard drives, I have this question: I have a Seagate drive that during the course of running dd if=/dev/zero (a simple write-test I've done on all the 4 drives I am planning on using in my RAID1 set-up) on it has been shown to have errors (Drive Ready, Seek Complete .. blah blah). I used smartctl to have a look at the information the drive is giving and to get it to run a self-test. It apparently has reallocated 136 sectors, has 3 uncorrectable sector errors and failed the read part of the short self-test with 90% to go. It says its health status is 'PASSED' though. 2 of the other drives have just a couple of errors and reallocated sectors, and one has never had an error. My question is this, to you knowledgable people, should I RMA it or do disk mfrs only replace drives if they are really DEAD? It's under warranty until June. Since I've never done it before I thought I'd ask, I'm thinking yes. The chick at Seagate kept telling me how to do the RMA process when I was asking if a few unrecoverable sectors were covered. Has anyone RMA'd a drive only to have it sent back with 'nah, it's working fine'? Opinions are appreciated by anyone. Anyone that's dealt with Seagate, all the better :) Thanks, Derek On Mon, 17 Jan 2005 23:53:15 +0000, Robin Bowes <robin-lists@xxxxxxxxxxxxxx> wrote: > Mike Hardy wrote: > > > > > > Gerd Knops wrote: > > > >> Hello all, > >> > >> One of the dreaded Maxtor SATA drives in my RAID5 failed, after just 3 > >> months of light use. Anyhow I neither have the disk capacity nor the > >> money to buy it to make a backup. To make sure I do it correctly, > >> could you folks please double-check my intended course of action? I > >> would really appreciate that. > > > > > > Failed how? I have tons and tons of Maxtor drives in service, and only > > one actually had a complete failure (verified by their utility, which is > > present on some bootable CD I got called "UltimateBootDisk"). > > Mike, > > When one of my drives fails I test it with the Maxtor Powermax tool - > it's this tool that is confirming that the drive(s) is(are) dieing. > > The only saving grace is the three-year warranty. > > R. > -- > http://robinbowes.com > > - > To unsubscribe from this list: send the line "unsubscribe linux-raid" in > the body of a message to majordomo@xxxxxxxxxxxxxxx > More majordomo info at http://vger.kernel.org/majordomo-info.html > -- Derek Piper - derek.piper@xxxxxxxxx http://doofer.org/ - To unsubscribe from this list: send the line "unsubscribe linux-raid" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html
