Hi Tanu, Attached you can find the outputs requested. I took the outputs following these steps: 1) boot 2) open skpe 3) amixer -c0 and pactl list 4) Call "Echo Sound / Test Service" 5) No input detecte, message wan't be recorded. 6) go to sound settings,change sound input volume level. 7) Call "Echo Sound / Test Service" 8) Message was recorded, i could hear it. 9) amixer -c0 and pactl list Thanks in advance. Gustavo. On 8/8/16 11:07 AM, Tanu Kaskinen wrote: > On Mon, 2016-08-08 at 10:48 -0300, Gustavo Duarte wrote: >> Hi, >> >> We are having problem with call conference apps like Skype and Hangout. >> The issue is that, sometime the microphone is detected and not. >> >> I'll try to explain how it is happens. >> >> 1) Boot the laptop. >> 2) Open Skype, and call to "Echo / Sound Test Service" >> 3) Record a message, and nothing is recorded, i can see how Skype >> increase the input volume level to 100% trying to detect input. >> 4) Go to sound settings, select input tabs, see the input volume is on >> 100%, and the indicator bar is like disable, isn't detecting sound input. >> 5) Change the volume to 20% and the indication bar start to showing >> input signal detection. >> 6) Open Skype, and call "Echo / Sound Test Service". >> 7) Record a message, and it is recorder, I can heard the message. >> >> Is like, the input start working after i change the volumen input >> setings levels. >> >> I'm not sure, if the problem is on PulseAudio or in AlsaDrivers. >> >> I attach the pulseaudio logs, (enabled following this instructions: >> https://wiki.ubuntu.com/PulseAudio/Log) >> >> The logs was recorder during the test described above, steps 1 to 7. >> >> >> >> The test environment is: >> =============== >> >> Laptop brand Positivo BGH; >> >> Sist. Op: Ubuntu 14.04 >> >> Sound card info: >> >> alsa.card_name = "HDA Intel PCH" >> alsa.driver_name = "snd_hda_intel" >> device.vendor.name = "Intel Croporation" >> device.product.id = "0f04" >> device.product.name = "ValleyView High Definition Audio Controll" >> >> Somebody can tell me, based on logs if the problem is on PulseAudio or >> on AlsaDriver ? >> Do you need another information or logs ? > If you could send the output from "amixer -c0" and "pactl list" both > when it's not working and when it's working, that might be useful. > > -- > Tanu > _______________________________________________ > pulseaudio-discuss mailing list > pulseaudio-discuss at lists.freedesktop.org > https://lists.freedesktop.org/mailman/listinfo/pulseaudio-discuss -------------- next part -------------- A non-text attachment was scrubbed... Name: amixer-pactl.tar.gz Type: application/x-gzip Size: 4179 bytes Desc: not available URL: <https://lists.freedesktop.org/archives/pulseaudio-discuss/attachments/20160808/6da2cd89/attachment.bin>
