Problems with Outbound Calls

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No the soft phone is on a windows pc (10.0.1.4) and the test sip.c app is on a debian box (10.0.1.10).  Both only have one NIC.
I have 5060 forwarded to the debian box but no ports are forwarded to the windows box.



On Mar 16, 2013, at 2:22 PM, Omar Hussein <omarh2812 at gmail.com> wrote:

> So are you testing the soft phone from the same pc as pjsua?  How many NICs are in the PCs and what is their ip configuration?
> 
> 
> On 17/03/2013, at 7:35 AM, Ted Gerold <tedgerold at icloud.com> wrote:
> 
>> So its easier to get the wireshark data via my local network (which I'm also using to test
>> and getting the exact same results).  Using my soft phone (which works great) I get the following
>> from wireshark:
>> 
>> 12    7.977004000    10.0.1.4    64.2.142.214    SIP/SDP    1081 Request: INVITE sip:6028675309 at outbound.vitelity.net;transport=UDP | , with session description
>> 13    8.032728000    64.2.142.214    10.0.1.4    SIP    552    Status: 100 Trying | 
>> 14    8.849383000    64.2.142.214    10.0.1.4    SIP/SDP    895    Status: 183 Session Progress | , with session description
>> 15    8.851479000    64.2.142.214    10.0.1.4    RTP    214    PT=ITU-T G.711 PCMU, SSRC=0x58AA0F24, Seq=12346, Time=2880 
>> 16    8.851546000    10.0.1.4    64.2.142.214    ICMP    190    Destination unreachable (Port unreachable)
>> 17    8.872092000    64.2.142.214    10.0.1.4    RTP    214    PT=ITU-T G.711 PCMU, SSRC=0x58AA0F24, Seq=12347, Time=3040 
>> 
>> That looks good to me except #16.  Every call I make that happens once and then it continues as normal.  Maybe the issue with PJSUA
>> is that it hangs on that part and doesn't know what to do.  When I test using PJSUA there is a hang for a few moments after it starts
>> the call before it proceeds to display logging output again.  Course in PJSUA we aren't seeing the 100 and 183 codes so thats probably
>> not it.
>> 
>> This is very frustrating. :(
>> 
>> 
>> 
>> On Mar 16, 2013, at 4:20 AM, Omar Hussein <omarh2812 at gmail.com> wrote:
>> 
>>> Ok.  I think it would be good to check the signalling of the working
>>> softphone with wireshark.  Then you will be able to see if the softphone
>>> registers to the provider, what IP address it is sending to etc.  When you
>>> test the softphone is it from the same PC? 
>>> 
>>> It is just strange how the log does not show any response for the INVITE.
>>> Normally you should see 100 Trying, 180 Ringing responses for INVITE.  The
>>> fact that the other phone rings means that you are sending to the correct
>>> server. 
>>> 
>>> Your PC is listening for SIP messages on 207.181.98.7:5060.  The via header
>>> in the INVITE has this address so the provider should be sending the
>>> response to this address.  The address is a public IP and so there is no
>>> NAT.  
>>> 
>>> Do you have a firewall blocking the response packets?  Iptables etc.       
>>> 
>>> Regards, 
>>> Omar
>>> 
>>> 
>>> 
>>> -----Original Message-----
>>> From: Ted Gerold [mailto:tedgerold@xxxxxxxxxx] 
>>> Sent: Saturday, 16 March 2013 6:29 PM
>>> To: Omar Hussein
>>> Cc: 'pjsip list'
>>> Subject: Re: Problems with Outbound Calls
>>> 
>>> Same results :(
>>> 
>>> 
>>> On Mar 16, 2013, at 12:12 AM, Omar Hussein <omarh2812 at gmail.com> wrote:
>>> 
>>>> Hi Ted,
>>>> 
>>>> If the provider does not require sending REGISTER before accepting 
>>>> call requests then don't set reg_uri in pjsua_acc_config struct.
>>>> 
>>>> Regards,
>>>> Omar
>>>> 
>>>> 
>>>> -----Original Message-----
>>>> From: Ted Gerold [mailto:tedgerold@xxxxxxxxxx]
>>>> Sent: Saturday, 16 March 2013 3:44 PM
>>>> To: pjsip list; Omar Hussein
>>>> Subject: Re: Problems with Outbound Calls
>>>> 
>>>> Hello Omar,
>>>> Thanks so much for the reply.  Regarding wireshark: Ive not heard of 
>>>> that I will have to look into it to see if I can use it to collect 
>>>> some more data.  My provider does not require registration it works 
>>>> based on the IP address of my machine.
>>>> The domain name they use is: outbound.vitelity.net however they list 
>>>> this on their site:
>>>> 
>>>> Proxy: sip29.vitelity.net (66.241.99.28) Outbound Proxy:
>>>> outbound.vitelity.net
>>>> 
>>>> Since I am using the test sip.c app there is nothing in it that would 
>>>> allow me to test with any proxy.  Is there code I could add to the 
>>>> account section that would accomplish the same thing?
>>>> 
>>>> Thanks for the heads up on the password.  It was just a test user so 
>>>> no big deal, easily deleted but should probably not be in there
>>> regardless.
>>>> 
>>>> New sip.c example if needed:
>>>> 
>>>> http://dl.dropbox.com/u/61083309/www/content/sip.c
>>>> 
>>>> -Ted
>>>> 
>>>> 
>>>> On Mar 15, 2013, at 7:40 PM, Omar Hussein <omarh2812 at gmail.com> wrote:
>>>> 
>>>>> Hi Ted,
>>>>> 
>>>>> From sip.log it seems that there are no responses to REGISTER / INVITE
>>>>> messages being sent to your provider.   
>>>>> 
>>>>> Since you have it working with a softphone perhaps a wireshark trace 
>>>>> of the working call compared to the non working call will help.
>>>>> 
>>>>> Do you know if the provider requires Registration?  What is the 
>>>>> domain of your account?  Sometimes the domain (sent in To: header 
>>>>> etc. ) is separate to the server IP address you actually need to send 
>>>>> packets to.  If that is the case you can configure the --proxy 
>>>>> setting in pjsua.exe sample application.
>>>>> 
>>>>> P.S. I hope the username/password specified in your sip.c file are 
>>>>> not the real ones.  :)
>>>>> 
>>>>> Regards,
>>>>> Omar
>>>>> 
>>>>> 
>>>>> -----Original Message-----
>>>>> From: pjsip [mailto:pjsip-bounces@xxxxxxxxxxxxxxx] On Behalf Of Ted 
>>>>> Gerold
>>>>> Sent: Saturday, 16 March 2013 12:19 PM
>>>>> To: PJSip
>>>>> Subject: Problems with Outbound Calls
>>>>> 
>>>>> Hello,
>>>>> 
>>>>> I have spent a few days now trying to make an output call with PJSAU 
>>>>> but I can not seem to figure out why its not working properly.
>>>>> 
>>>>> Here is the program I'm using (I got this example from some pj site):
>>>>> 
>>>>> https://www.dropbox.com/s/ltic4hw5hm8p3xz/sip.c
>>>>> 
>>>>> Here is my full log file:
>>>>> 
>>>>> https://www.dropbox.com/s/61qtwoh25jox8d9/sip.log
>>>>> 
>>>>> At first I was getting the 'cant find sound device' which I expected 
>>>>> as I'm not trying to connect to an external sound device.  I simply 
>>>>> want to make a call, play a wav and hangup.  So I used:
>>>>> pjsua_set_null_snd_dev() to fix that.  Now I can make the call and 
>>>>> the other end rings just fine but nothing happens after that.  No 
>>>>> media state changes, no call_id given.  It waits about 5 seconds and 
>>>>> disconnects (pjsua is not disconnecting as again there is no media 
>>>>> state
>>>> change).
>>>>> Then PJSUA just tries calling again.
>>>>> 
>>>>> So to summarize:
>>>>> 
>>>>> o call initiates
>>>>> o i pick up phone and hear nothing
>>>>> o no media state change in pjsua
>>>>> o pjsua calls me 2 more times before quitting.
>>>>> 
>>>>> 
>>>>> At this point Ive probably spent at least 10 hours on this problem 
>>>>> and am desperate.  Any help is much appreciated.  I tried to provide 
>>>>> all possible information.
>>>>> 
>>>>> Also I did test my DID provider Vitelity with a soft phone app and it 
>>>>> worked great.
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> Visit our blog: http://blog.pjsip.org
>>>>> 
>>>>> pjsip mailing list
>>>>> pjsip at lists.pjsip.org
>>>>> http://lists.pjsip.org/mailman/listinfo/pjsip_lists.pjsip.org
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> Visit our blog: http://blog.pjsip.org
>>>>> 
>>>>> pjsip mailing list
>>>>> pjsip at lists.pjsip.org
>>>>> http://lists.pjsip.org/mailman/listinfo/pjsip_lists.pjsip.org
>> 




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