Hi Trent, First of all, Thank You so much for your response!! We did look into Asterisk configuration side. We found that we had wrong settings in SIPNAT.conf file. After fixing that now I am able to connect to our PBX server from outside of the company. Yes we had to define port range 10000-2000 ports in that file, as suggested by you.? Once again, Thank you for providing the proper direction in solving this issue!! ? Thanks & Regards, Sandip Dhummad ________________________________ From: Trent Creekmore <tcreek@xxxxxxxxx> To: 'Sandip Dhummad' <sandipmit at yahoo.com>; 'pjsip list' <pjsip at lists.pjsip.org> Sent: Thursday, August 30, 2012 8:33 PM Subject: RE: Trying to connect PJSIP soft phone from outside of the company network That is an Asterisk question, but ports 10000-20000 need to be routed to the server ? From:pjsip-bounces at lists.pjsip.org [mailto:pjsip-bounces at lists.pjsip.org] On Behalf Of Sandip Dhummad Sent: Thursday, August 30, 2012 3:59 PM To: pjsip at lists.pjsip.org Subject: Trying to connect PJSIP soft phone from outside of the company network ? All, I am trying to setup a PJSIP soft phone on my mac book to make a call using our company PBX(Its Asterisk PBX). It works perfectly fine when I am inside our company's network. I wanted same thing to be working from outside of the company as well. When I am outside of the company network I see that my soft phone is trying to establish the connection but fails to connect. I thought it could be the firewall rejecting the traffic, so I asked our network guy to open ports like 5060 on TCP/UDP for SIP and 4000-4200 on UDP for RTP/RTCP. After doing that, I was able to make a call but I don't hear any audio. So is there any port(s) other than mentioned above needs to open on fire wall? Thanks in advance for the same!! ? Thanks & Regards, Sandip Dhummad -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.pjsip.org/pipermail/pjsip_lists.pjsip.org/attachments/20120831/cb73b6ef/attachment-0001.html>
