Michael Shadle wrote: > On Mon, Apr 27, 2009 at 5:46 PM, Shawn McKenzie > <nospam@xxxxxxxxxxxxx> wrote: > >> #1 Which one are we talking about? > > Tickets/trackers (Bugzilla, Mantis, Roach, you name it) and SCM > integration tools (Redmine, Trac) OK, so geared towards software bugs I assume (I haven't used any)? > >> #2 Having rarely used either, what are the main (must have) >> features? > > For general purpose ticketing engine, it would need custom field > support. For specifically designed solutions it depends. For us we > only need a few fields, really. I've hacked together bits and pieces > in only a few minutes, we're using a custom one right now, but one > with active development would be nice - APIs and plugins for > extensibility, XML/RSS feeds, etc. Those aren't required but should > come standard nowadays... OK, so I am not familiar with the bug tracking software or anything that it needs to do, but I find it hard to believe that at the top of the list would be APIs, plugins, RSS. These don't sound like "main" features of a bug tracking app. > >> #3 What are the needed features that other OSS solutions don't >> offer? > > Clean interface, easy reporting, integration with SCM (i.e. svn) - > various apps do various combinations of these. If it was done in PHP > it would be perfect as we could bolt on our custom authentication > into it. Trac is written in Python and Redmine in Ruby; we'd have to > re-code our authentication integration into one of those languages > for it. > > Oh, and multiple project support. Trac does not support this. Redmine > claims to. (as in, multiple svn repositories as well) > I can dig it... >> #4 What are the great features missing from free and commercial >> apps? > > I am not sure I've seen a commercial PHP app that does this. > Doesn't matter PHP or other. What is not available in any other product that would be awesome to have (wish list)? -Shawn -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
