On Mon, Apr 27, 2009 at 5:46 PM, Shawn McKenzie <nospam@xxxxxxxxxxxxx> wrote: > #1 Which one are we talking about? Tickets/trackers (Bugzilla, Mantis, Roach, you name it) and SCM integration tools (Redmine, Trac) > #2 Having rarely used either, what are the main (must have) features? For general purpose ticketing engine, it would need custom field support. For specifically designed solutions it depends. For us we only need a few fields, really. I've hacked together bits and pieces in only a few minutes, we're using a custom one right now, but one with active development would be nice - APIs and plugins for extensibility, XML/RSS feeds, etc. Those aren't required but should come standard nowadays... > #3 What are the needed features that other OSS solutions don't offer? Clean interface, easy reporting, integration with SCM (i.e. svn) - various apps do various combinations of these. If it was done in PHP it would be perfect as we could bolt on our custom authentication into it. Trac is written in Python and Redmine in Ruby; we'd have to re-code our authentication integration into one of those languages for it. Oh, and multiple project support. Trac does not support this. Redmine claims to. (as in, multiple svn repositories as well) > #4 What are the great features missing from free and commercial apps? I am not sure I've seen a commercial PHP app that does this. -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
