On Feb 3, 2007, at 8:09 PM, Mike Mannakee wrote:
I have a php project I have been working on for several months. The
client's requirements have expanded to include interfacing to an
online
service using xml, which I was familiar with but have never worked
with
prior to this project. I have spent a good number of hours reading
up on
xml, and learning how to use it to integrate with this online
service. I
have also spent hours poring over hundreds of pages of
documentation for the
online service itself.
My question is this - should I be billing the client for this
time? It is
needed to properly work with this framework, but it is not
programming time
in itself. Googling the topic has been useless.
Any advice?
Mike
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If the client didn't request this to begin with, and if you told them
that you'd have to research how to do it when they asked you to do
it, then absolutely! But, if you told them that you were proficient
in that area, then did the research, and choose to bill the client
for the hours you did for the research, then you may have a difficult
time justifying the extra hours put into it if you are questioned.
In general, however, some research will always be required when
dealing with outside sources/services because you have to learn how
they transmit their data, how to interpret it, etc. This is all part
of the development and "coding" for the project and should be billed
to the client appropriately.
--
Christopher Weldon
President & CEO
Cerberus Interactive, Inc.
cweldon@xxxxxxxxxxxxxxxxxx
(866) 813-4603 x605
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