Thanks, Chris, I had some of these ideas, too. If things don't get any better I'll let them know what happened and offer a free deal for new studio pictures. Hopefully I'll get my negs fixed by the company and get new prints. I'll keep you all posted. Thanks. http://shyrellmelara.tripod.com/id7.html An explanation is included on this page. Shyrell On Sat, 27 Nov 2004 19:54:59 +0000 Chris <nimbo@xxxxxxxxxxxxxx> writes: > I humbly suggest you apologise to the couple and ask them to > partially > re-run the wedding so that critical photographs could be re-taken. > > For future reference, take out professional photographic liability > insurance > so that the re-run's expenses would be covered. > > Find a pro-lab that all your fellow professional photographers > around your > town use. I suggest to find this you ask the local photo-school. > > It is important that you don't disappoint the couple otherwise your > reputation (!) will follow you. > > There is a possibility that digital processing could remove the > mark, in > this case I suggest you send to a pro-digital lab where they touch > up > photos. > > Failing everything scan your critical prints and e-mail them to me > (10"x8" > 250 dpi jpeg) and I will attempt to do something digitally. No > guarantee of > success but I won't charge either. > > Chris. > nimbo@xxxxxxxxxxxxxx > > > -----Original Message----- > From: owner-photoforum@xxxxxxxxxxxxxxxxxxxxxx > [mailto:owner-photoforum@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of > shy_mel_photo@xxxxxxxx > Sent: 27 November 2004 16:40 > To: List for Photo/Imaging Educators - Professionals - Students > Subject: HELP! > > Need help! The wedding pictures I took a few weeks ago came back > with > tiny blue streaks across each and every photo! All I got was a > letter of > apology and a new roll of film from the processor! This means I > will > loose all the money I might have made on the sale. I'm sick to my > stomach! > > My questions are: > What have all of you who have experienced this (or similar) done to > fix > the problem? > What have you said to the customer and what other options did you > offer? > Is there any way to mask or minimize these lines so they are > invisible? > What other things can be done now and to prevent this in the > future? > (Yes, I will change companies!) > For those who do not develop their own photos, who is your > processor? > > Please don't tell me I should have used digital. At this point that > comment would be redundant. I'm still waiting to purchase my camera. > I do > have an old 3.0 PS but still trying to learn how to use it. I have > aprox. > 4 weeks to fix this problem before I call the Bride. > > ALL comments and help needed! > > Thanks you guys. : o ) > > Shyrell > > > > >
