If their machines scratched the film, and that's making the blue streak, then they may be able to salvage it with nose grease and you should not have to pay for it. However, fine dust in your camera could have scratched it too. In which case you'll be out the reprint money and they can provide the nose grease.
If they can salvage the prints with nose grease, make sure you get a set of the largest possible scans from their reprinting, burned to CD so that you can make the reprints and enlargments. Try to get at least 12M scan files for each image.
If you took it to Wal*Mart or the equivalent, then all bets are off and you'll have to find someone to do a digital restore. Verrrrry expensive for a wedding. Scanning negative film is a pain in the butt even with a film loader and even if you haven't cut the film into short strips. And negative film processing is usually very dirty too and every scan will need to be cleaned up as well as have the scratch repaired. If you can find an affordable scanner, s/he needs to have Digital ICE, which will eliminate much of the dust spots from processing and might even do a job on the scratch, as long as it's not too wide. Then, once the bride chooses her enlargements you only have to hand repair those, not the whole shoot.
Hope you quoted the usual $3K for this wedding.
And yes, split your film between cameras and days at the lab the next time.
--
Emily L. Ferguson
mailto:elf@xxxxxxxx
508-563-6822
New England landscapes, wooden boats and races, press photography http://www.vsu.cape.com/~elf/
