denied ihave access

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Hi,
 
I'm almost at my witts end with this one and I'll be happy if anyone can offer solutions/suggestions..
 
Why does our server report 480 Transfer permission denied & 500 Syntax error or bad command
 
I have tried all related options in nntpcache.server and nntpcache.access and nntpcache.config.. no joy... our news feeder site tells user we are not receiving articles beacause of this problem,
 
Will appreciate any hints or tips.
 
-> 200  NNTPcache server V2.3.3 [see www.nntpcache.org] (c) 1996-1998 Julian Assange <proff@iq.org> Dec 18 2000 ready (posting ok).
nntpcache-client[3603]: sockets.c:446: <- mode stream
nntpcache-client[3603]: sockets.c:458: -> 500 Syntax error or bad command
nntpcache-client[3603]: sockets.c:446: <- ihave <3aa467fc$0$391$3c090ad1@news.plethora.net>
nntpcache-client[3603]: denied ihave access
nntpcache-client[3603]: sockets.c:458: -> 480 Transfer permission denied
nntpcache-client[3603]: sockets.c:446: <- quit
nntpcache-client[3603]: sockets.c:458: -> 205
nntpcache-client[3603]: client task retiring

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