i thought the reason is quite simple that your computer dont have a driver for that device. Your new kernel dont even support usb3
On 3 Feb 2013 00:01, "Greg Freemyer" <greg.freemyer@xxxxxxxxx> wrote:
>
> On Sat, Feb 2, 2013 at 12:06 AM, Greg Freemyer <greg.freemyer@xxxxxxxxx> wrote:
> > All,
> >
> > This might be a project for someone to add kernel support for a low
> > cost piece of equipment ($20 at my local store).
> >
> > ==
> > I just bought a kingwin USI-2535U3 (USB3 to Sata adapter) and it is
> > not showing up on my opensuse 12.2 system at all. I've got a 3.4.11
> > kernel on it.
> >
> > This is the adapter: http://www.ramplus.com/uskiusb30tos.html
> >
> > dmesg isn't even showing any output at all when I plug it in. lsusb is
> > also not showing anything different with it connected vs. not
> > connected.
> >
> > There is a blue light on the unit showing it is getting power.
> >
> > It doesn't claim linux support, but I'm finding it hard to believe
> > that. How can I troubleshoot this to see what's going on.
> >
> > fyi: i actually bought 2 of these, but I have only opened one in case
> > I need to return them for a refund. I don't have a handy way to test
> > it with windows, so I'd prefer to test just with linux.
> >
> > Thanks
> > Greg
>
> Actually I'm having 2 separate problems:
>
> 1) I have a USB3 port on my laptop that has worked in the past, but is
> now not seeing anything from opensuse with a 3.4 kernel.
>
> 2) I have another USB3 port on the same laptop that is working. With
> it I at least get some dmesg output when I connect the kingwin:
>
> [236458.796086] xhci_hcd 0000:04:00.0: ERROR: unexpected command
> completion code 0x0.
> [236463.995421] xhci_hcd 0000:04:00.0: Timeout while waiting for
> address device command
> [236464.196428] usb 4-1: device not accepting address 11, error -62
> [236466.476660] xhci_hcd 0000:04:00.0: ERROR: unexpected command
> completion code 0x0.
> [236466.677534] usb 4-1: new SuperSpeed USB device number 12 using xhci_hcd
> [236466.692827] usb 4-1: New USB device found, idVendor=05e3, idProduct=0731
> [236466.692838] usb 4-1: New USB device strings: Mfr=3, Product=4,
> SerialNumber=5
> [236466.692844] usb 4-1: Product: USB to S-ATA
> [236466.692849] usb 4-1: Manufacturer: Genesyslogic
> [236466.692854] usb 4-1: SerialNumber: 0000000000000013
> [236466.694884] scsi16 : usb-storage 4-1:1.0
>
> The connected disk still does not show up.
>
> I have never worked with the usb subsystem. I would really like to
> get this device to work because of its size. ie. it is very small and
> portable.
>
> Any trouble shooting of kernel updating advice appreciated.
>
> Thanks
> Greg
>
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