Re: USB enumeration issue with wireless modem

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On Fri, 14 Sep 2012, Harris, Jeff wrote:

> I am seeing an error enumerating a USB device when discovering a
> Sierra Wireless MC5728 wireless modem.  I get a "unable to enumerate
> USB device on port 1" message on the first attempt at discovery.  
> However, there is always an immediate second attempt that succeeds.  
> The modem appears to function correctly.

As long as it's working you shouldn't worry about that message.

> I am using 2.6.33.1 with an ISP1520 hub on our embedded product.  If
> I use the same modem on a different product that connects directly to
> the USB controller in a Freescale 8314 processor, I sometimes get the
> same behavior though much less frequently.  I do not get the errors
> at all if I use an older MC5727 modem.
> 
> When the failure occurs, the hub_port_wait_reset function is
> returning ENOTCONN after checking (portchange &
> USB_PORT_STAT_C_CONNECTION).
> 
> Is there anything to be done other than to try and nice-down the
> message or contact the manufacturer?  I have usbmon traces for both
> modems if they would be helpful.

You don't need to do anything.  It's not broken, so it doesn't have to 
be fixed.

Alan Stern

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