advice on hardware error

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On a new computer only one of the USB connectors in the front of the chassi work, below is output from dmesg, and I would like to know if you have any advice if the fault is on the motherboard or in the cable and connector. The two USB ports uses the same cable and the same connector to the motherboard so one can not install only one of them good and one bad. Both are USB 2.0.

[ 7503.797016] usb 1-1.1: new high-speed USB device number 3 using ehci_hcd
[ 7503.889982] scsi11 : usb-storage 1-1.1:1.0
[ 7504.887354] scsi 11:0:0:0: Direct-Access     SanDisk  Cruzer           1.00 PQ: 0 ANSI: 2
[ 7504.888605] sd 11:0:0:0: Attached scsi generic sg9 type 0
[ 7504.889423] sd 11:0:0:0: [sdi] 31250432 512-byte logical blocks: (16.0 GB/14.9 GiB)
[ 7504.890782] sd 11:0:0:0: [sdi] Write Protect is off
[ 7504.890788] sd 11:0:0:0: [sdi] Mode Sense: 03 00 00 00
[ 7504.891559] sd 11:0:0:0: [sdi] No Caching mode page present
[ 7504.891564] sd 11:0:0:0: [sdi] Assuming drive cache: write through
[ 7504.895266] sd 11:0:0:0: [sdi] No Caching mode page present
[ 7504.895271] sd 11:0:0:0: [sdi] Assuming drive cache: write through
[ 7504.899448]  sdi: sdi1
[ 7504.902285] sd 11:0:0:0: [sdi] No Caching mode page present
[ 7504.902290] sd 11:0:0:0: [sdi] Assuming drive cache: write through
[ 7504.902293] sd 11:0:0:0: [sdi] Attached SCSI removable disk
...
[ 7627.610199] usb 1-1.1: USB disconnect, device number 3
...
[ 7640.051409] usb 1-1.2: new full-speed USB device number 4 using ehci_hcd
[ 7640.123230] usb 1-1.2: device descriptor read/64, error -32
[ 7640.298801] usb 1-1.2: device descriptor read/64, error -32
[ 7640.474371] usb 1-1.2: new full-speed USB device number 5 using ehci_hcd
[ 7640.546195] usb 1-1.2: device descriptor read/64, error -32
[ 7640.721762] usb 1-1.2: device descriptor read/64, error -32
[ 7640.897329] usb 1-1.2: new full-speed USB device number 6 using ehci_hcd
[ 7641.304225] usb 1-1.2: device not accepting address 6, error -32
[ 7641.376155] usb 1-1.2: new full-speed USB device number 7 using ehci_hcd
[ 7641.783051] usb 1-1.2: device not accepting address 7, error -32
[ 7641.783176] hub 1-1:1.0: unable to enumerate USB device on port 2
ubuntu@ubuntu:~$

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