Re: USB HUB issue

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On Thursday, April 21, 2011 03:45:44 pm Alan Stern wrote:
> On Wed, 20 Apr 2011, Marcel wrote:
> > On Sunday, April 17, 2011 01:46:26 am Alan Stern wrote:
> > > On Sat, 16 Apr 2011, Marcel wrote:
> > > > Hi,
> > > > 
> > > > > > Most likely the root cause is a hardware bug in the Atmel G45.
> > > > > > However the only way to prove this would be to replace the G45
> > > > > > with a different kind of system.
> > 
> > Just to post a reply I got from Atmel. It seem my issue is related to a
> > known issue (which btw was not public yet).
> > 
> > Errata:
> > UHPHS: Packet Loss Issue in the UTMI Transceivers
> > 
> > High-Speed USB Host may lose incoming packets when connected to an
> > external USB Hub.
> > 
> > A high data transfer error rate has been observed on the High-Speed USB
> > Host interface when connected to an external USB Hub. The USB remains
> > functional but the errors may require a reset of the USB interface to
> > recover.
> > 
> > The Full-Speed USB Host operation is not affected by this problem.
> > 
> > Problem Fix/Workaround
> > 
> > A workaround consists of implementing a timeout on the USB communication
> > using one of the timers in the device and trigger a reset of the USB
> > Host interface via software and restart the communication. The impact of
> > the workaround on the data rate is depending on the error rate observed
> > in the application but can be such that streaming data at high rates
> > becomes impractical.
> 
> Too bad.  This may not be exactly the error that you see, but it seems
> pretty close.
>
> > They mention packet loss. This may be true as the error I got (bad packet
> > length) always occurred at a moment where I should have received incoming
> > data. I than received a packet, no further packets.
> > 
> > In short, I have no other workaround than to use full speed hubs.
> > I think for now we can close this subject and I think Alan's first
> > impression as mentioned above was after all true (unfortunately).
> 
> Can you use non-Atmel hardware instead?

I have an option to do that, but it will take some time before I can do that 
because I will be away for business for some time. It will certainly take a 
couple of months before I can try it.

Best regards,
Marcel

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