Re: USB 3.0 Hub Downgrading to 2.0 Speeds Automatically

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Currently, I'm running 2.6.37. I don't have an issue compiling
2.6.38-rc3 actually.

Josh

On Wed, Feb 2, 2011 at 2:54 PM, Greg KH <greg@xxxxxxxxx> wrote:
> On Wed, Feb 02, 2011 at 02:36:49PM -0800, Joshua Scoggins wrote:
>> Hello,
>>
>> Two months ago I purchased a USB 3.0 card for my computer and it
>> worked amazingly well with Linux right out of the box.  I got
>> tired of having to reach behind my computer to switch cables so I
>> purchased a USB 3.0 hub last week
>
> You did?  From where?  What specific model is this?  I didn't think that
> USB 3.0 hubs were on the market just yet (yes, I have one I found in
> Japan, but it doesn't really work all that well...)
>
>> and while Linux detects the
>> hub and knows its a SuperSpeed device it is automatically downgraded
>> to USB 2.0 speeds.  I checked the dmesg
>> log and it said the following:
>>
>> "usb 2-1: new SuperSpeed USB device using xhci_hcd and address 2"
>> <more messages>
>> "hub 2-1:1.0: config failed, can't read hub descriptor (err -22)"
>>
>> The interesting part is that the transfer rate of all three of my USB
>> 3.0 HDD enclosures in this mode is about 30-40 megabytes per second.
>> If I plug the device into the ports on the back of the computer
>> directly I get 80-125 megabytes per second so I know it's an issue
>> with the hub.
>> I even double checked that I didn't get scammed using Kinfocenter and
>> it said that it was a USB 3.0 hub with a VIA chipset with a USB 2.0
>> hub
>> subdevice.
>>
>> My question is am I doing something wrong or is this a bug?
>
> What kernel version are you using?  Can you try 2.6.38-rc3 to see if
> your hub works with that release?
>
> thanks,
>
> greg k-h
>
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