USB-2.0 unplug of "SignalRanger MK2/SoftdB" crashes AMD based Linux systems

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Hello,

I like to report and may be help to resolve this problem, it is not 100% sure where the bug is, but it causes a crash of the basic Linux USB stack (with out any vendor specific module loaded!) -- I am the developer of the SignalRanger-MK2 based modules (see links below). The vendor claims the Product MK2 is officially USB-2.0 certified. Also strange is, the bug/crash only seam to happen on AMD based systems -- see below for a list.

Also I found this behavior not new and happening for quiet some time -- not really kernel version dependent at all.


What I found (without any of my own kernel modules/driver even loaded) --  the basic USB (2.0) base layer of Linux crashes as the point of USB unregistering (unplug) of the MK2. If it crashes, it's badly, at times a instant reboot happens or it is kind of stuck/totally frozen with need of hardware reset. I never found any (for me) use full information in the kernel logs.

This strangely happens only on some PC hardware (chips sets/mainboards) --  may be a USB chipset bug/issue -- I found in particular this happens

** Randomly (about 1 out of 3 unplugs) on my office workstation -- a
  Quad AMD Opteron, 64 bit Linux

** Consistently at every unplug on my home computer -- a AMD X4-Phenom,
  64 bit Linux, Gigabyte MA790GP-UD4H

** Luckily never happened on three of our Core-Duo Intel based machines we use at the Lab for data aqcisition, 64-bit Linux :-)

** Also my Thinkpad T61 never crashed (Intel)


Looks like some how AMD system are effected only.

Now, the newest device "MK3-Pro" dose NOT generate this issue on my home machine (X4-Phenom) at all any longer :-) As far as I can tell.
I just now tested several plugin-in /-out cycles -- all fine!


I am in good close contact with the company SoftdB making these SignalRanger boards and we are interested in resolving this issue -- they would be willing to provide a board for testing -- only I have no clue where to start and whom to contact -- that is why I write this report here.

Please advice what can be done.


Further Informations:

http://sranger.sourceforge.net/    (Kernel modules)
http://gxsm.sourceforge.net/       (Software using it)

USB Device vendor:
http://www.softdb.com/             (go to DSP Division)

best regards
-Percy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dr. Percy Zahl
Center for Functional Nanomaterials   WWW:http://www.cfn.bnl.gov
Brookhaven National Laboratory
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please avoid sending me Word or PowerPoint attachments.
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   .^.
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 /(XSM)\        ----->   http://gxsm.sf.net   <------
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