Re: Intermittent loss of ftdi-sio link

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Hi Alan,

On Mon, 22 Nov 2010 10:47:06 -0500 (EST) you wrote:
<snip> 
> > > In that case, how is the card reader connected to the computer?
> > > 
> > It's on one of the internal USB headers - the 2x5 pin header things for front panel sockets. The card reader is a 3.5" drive bay device.
> 
> So probably there are _two_ connections from the motherboard: one going 
> to the card reader device itself and the other going to the USB port on 
> the card reader's panel.
> 
Probably. It's been a while since I had the case apart.

<snip> 
> 
> > Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > Device Descriptor:
> >   bLength                18
> >   bDescriptorType         1
> >   bcdUSB               1.10
> >   bDeviceClass            9 Hub
> >   bDeviceSubClass         0 Unused
> >   bDeviceProtocol         0 Full speed (or root) hub
> >   bMaxPacketSize0        64
> >   idVendor           0x1d6b Linux Foundation
> >   idProduct          0x0001 1.1 root hub
> >   bcdDevice            2.06
> >   iManufacturer           3 Linux 2.6.35.3ovs uhci_hcd
> >   iProduct                2 UHCI Host Controller
> >   iSerial                 1 0000:00:10.2
> >   bNumConfigurations      1
> ...
> 
> This shows that when you run lsusb, the devices were connected to the
> 00:10.2 UHCI controller on bus 4 and therefore were not running at high
> speed.  Do they return to high speed after a cold boot?
> 

After a reboot (which this machine doesn't get very often... unless I 
have a power outage like last week) I get:

zechariah ~ # lsusb -v

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0001 1.1 root hub
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.35.3ovs uhci_hcd
  iProduct                2 UHCI Host Controller
  iSerial                 1 0000:00:10.2
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval             255
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood        1 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
Device Status:     0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0001 1.1 root hub
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.35.3ovs uhci_hcd
  iProduct                2 UHCI Host Controller
  iSerial                 1 0000:00:10.1
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval             255
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood        1 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0300 lowspeed power
Device Status:     0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 001 Device 003: ID 0403:8cb0 Future Technology Devices International, Ltd 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0403 Future Technology Devices International, Ltd
  idProduct          0x8cb0 
  bcdDevice            8.00
  iManufacturer           1 Oxford Vacuum Science
  iProduct                2 PicoSphere
  iSerial                 3 PS09A001
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          101
    bNumInterfaces          4
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              2 PicoSphere
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              2 PicoSphere
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              2 PicoSphere
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x06  EP 6 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        3
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              2 PicoSphere
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x87  EP 7 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x08  EP 8 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

Bus 001 Device 002: ID 10df:0500 In-Win Development, Inc. iAPP CR-e500 Card reader
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x10df In-Win Development, Inc.
  idProduct          0x0500 iAPP CR-e500 Card reader
  bcdDevice            0.96
  iManufacturer           1 IN-WIN  
  iProduct                2 iAPP CR-e500
  iSerial                 3 0000000001B9
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           39
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower               98mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
        ** UNRECOGNIZED:  07 21 07 e8 03 fe ff
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.35.3ovs ehci_hcd
  iProduct                2 EHCI Host Controller
  iSerial                 1 0000:00:10.3
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             6
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
   Port 5: 0000.0503 highspeed power enable connect
   Port 6: 0000.0503 highspeed power enable connect
Device Status:     0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0001 1.1 root hub
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.35.3ovs uhci_hcd
  iProduct                2 UHCI Host Controller
  iSerial                 1 0000:00:10.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval             255
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood        1 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0300 lowspeed power
   Port 2: 0000.0100 power
Device Status:     0x0003
  Self Powered
  Remote Wakeup Enabled
zechariah ~ # 


> > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > Device Descriptor:
> >   bLength                18
> >   bDescriptorType         1
> >   bcdUSB               2.00
> >   bDeviceClass            9 Hub
> >   bDeviceSubClass         0 Unused
> >   bDeviceProtocol         0 Full speed (or root) hub
> >   bMaxPacketSize0        64
> >   idVendor           0x1d6b Linux Foundation
> >   idProduct          0x0002 2.0 root hub
> >   bcdDevice            2.06
> >   iManufacturer           3 Linux 2.6.35.3ovs ehci_hcd
> >   iProduct                2 EHCI Host Controller
> >   iSerial                 1 0000:00:10.3
> >   bNumConfigurations      1
> 
> And this shows that the 00:10.3 EHCI controller gets enumerated as bus 
> 1.
> 
> > (It looks like I was mistaken on the kernel version, it's 2.6.35.3 so a fraction older than I thought)
> 
> The exact version shouldn't matter much.
> 
> > The machine in question is one I inherited from my brother, so it's quite old. And he bought it from Time Computers, who don't have a good reputation.
> 
> It's possible that the EHCI controller on this machine simply isn't 
> working properly any more.
> 

Interesting... last night (no reboot since the previous problem, so not using EHCI?) the link remained up for nine hours without a glitch. So you may be right. I'll draft in another PC (a more representative Intel Atom Mini-ITX) and see if that can keep talking at full speed.

Thanks for your help.

Cheers,
Rob

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