Re: looking for an advice on debugging USB 2.0

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On Sat, 21 Nov 2009, Vladimir Komendantsky wrote:

> Hi,
> 
> I'm trying to make linux to connect to a USB 2.0 device at high speed
> (480 Mb/s) and having difficulties understanding dmesg logs. There is
> a point in the logs (quoted below) when the device is first tried for
> ehci compatibility, unsuccessfully, and then it is connected to an
> uhci hub.
> 
> The device is USB 1.1 compliant and works well in Linux. However, 12
> Mb/s is an insufficient speed, which is solved in Windows by
> manufacturer device drivers.  Is there a reference on this kind of a
> problem? Maybe there is a way to make Linux connect at high speed
> without spending time understanding Windows drivers, given that it
> already works with USB 1.1?
> 
> [ 1666.291787] usb usb2: usb resume
> [ 1666.291799] ehci_hcd 0000:00:1d.7: resume root hub
> [ 1666.412345] ehci_hcd 0000:00:1d.7: port 2 full speed --> companion

This line indicates that your device is not completing the high-speed
handshake and thus is failing to connect at high speed.  There is a
hardware problem either in the device or in the EHCI controller or in
the connecting cable.

Alan Stern

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