Re: XHCI issues: WD MyBook 1230 - reset SuperSpeed USB device

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Peter Palúch wrote:
Gentlemen,

First of all, thank you very much for looking into this issue.

Alan, for the sake of keeping the thread tidy in archives, I am not going to change the $SUBJECT of this e-mail but I wholeheartedly agree that this is not an xHCI issue. Mea culpa; I did not know that at the time I first reported it.

Douglas, Hannes: I believe we are definitely on to something. I do _not_ run smartd but this may be caused by something in my Gnome3 GUI environment. I have noticed that when I am not logged in to Gnome and work just in the text console, plugging in the USB drive and accessing it works without any issues. Only when I am logged into my Gnome and plug the drive in, Gnome obviously tries to do something with the drive that causes it to stall and recover in 30 seconds. I have not yet been able to identify what it is.

Gnome disk utility?

AFAIK it relies on libatasmart. The source code of libatasmart is unrelated to smartmontools.


On 17.01.2014 21:25, Douglas Gilbert wrote:
On 14-01-17 02:35 AM, Hannes Reinecke wrote:
On 01/16/2014 09:48 PM, Alan Stern wrote:
It looks like the reset occurred because the computer sent an
ATA-passthru command to the disk, and the disk wasn't prepared to
handle it properly.  The firmware crashed, requiring a reset.

If anyone can explain, the command bytes in question were:

    85082e00 00000000 00000000 0000ec00

SCSI ATA PASS-THROUGH(16) command issuing the
mandatory ATA command 0xec which is IDENTIFY DEVICE.
[See SAT-3 drafts for more information on the pass-through
command.]


The above command sets CK_COND bit (CDB[2] |= 0x20) to request ATA return descriptor.

Smartmontools never set CK_COND for IDENTIFY DEVICE. It is only set if ATA output reqister values are actually needed:

# smartctl -d sat -r ioctl -i -H /dev/sdd
...
REPORT-IOCTL: Device=/dev/sdd Command=IDENTIFY DEVICE
Input:   FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xec IN
[ata pass-through(16): 85 08 0e 00 00 00 01 00 00 00 00 00 00 00 ec 00 ]
...
REPORT-IOCTL: Device=/dev/sdd Command=SMART STATUS CHECK
Input:   FR=0xda, SC=...., LL=...., LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0
[ata pass-through(16): 85 06 2c 00 da 00 00 00 00 00 4f 00 c2 00 b0 00 ]
...


and the sense data was:

    7201001d 0000000e 090c0000 00005d00 01000000 0050

ATA spec says there should not (normally) be an error issued
by that command; but there was:

$ sg_decode_sense -n 7201001d 0000000e 090c0000 00005d00 01000000 0050
 Descriptor format, current;  Sense key: Recovered Error
 Additional sense: ATA pass through information available
  Descriptor type: ATA Status Return
    extend=0  error=0x0  sector_count=0x0
    lba=0x000000
    device=0x0  status=0x50

Looks reasonable at the SCSI level, not sure about the
ATA level, perhaps others can comment.

Returned ATA register values look reasonable but are not needed for ATA IDENTIFY command.


Doug Gilbert
[a smartmontools maintainer]


Christian Franke
[a smartmontools maintainer :-]

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