Re: About Dell Inspiron 3442 touchpad

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Hi Luiz,

On Tue, Nov 4, 2014 at 8:11 PM, Luiz Carlos Ramos
<lramos.prof@xxxxxxxxxxxx> wrote:
> Hi, Benjamin,
>
> I think I just wrote the email below in a way it suggests everything had
> gone well and the issue was resolved... but unfortunately it's not the
> case. In my reply, I wrote some remarks in the text body in that email,
> but I think they weren't noticed at all given the first paragraph.

Apologies for that. I read it, thought about it, and forgot it.

>
> Only to recall, the problem is with a Dell Inspiron 3442, that has a
> touchpad which doesn't show up. It seems like it is a Synaptics I2C
> device. Your last advice was to insmod hid-rmi, which would hopefully
> make things go on after I2C basic device handshake. However, it didn't
> happen.

Yeah, so given the state of the 3.16 kernel and your tests, the group
associated to the device is simply not the RMI one.
Which is weird.

>
> I managed also to put some "printk" at the beginning and at the end of
> the "probe" function of hid-rmi, and it seems both were not called. I
> don't know if some kind of ioctl() should be issued, or if udevd should
> be configured some special way, but my feeling is that I am missing
> something really really important and obvious.
>

No, I think your device is in a black hole. If the device declares
nothing special, it should be handled by hid-rmi. But given that it is
not the case, it might declares itself as a multitouch capable, and
should be handled by hid-multitouch. But if hid-multitouch does not
drive it properly, that is weird.

Can you provide the modalias of the HID device: in "udevadm info
--export-db", look for the device attached to i2c_hid, and find its
son which has a modalias in the form of
MODALIAS=hid:b0018gXXXXv000006cbp00002985. I am interested in what is
after the "g".

Also, can you export the content of the report descriptor of your
device. You can find it in
/sys/kernel/debug/hid/0018\:06CB\:2985.*/rdesc assuming you have
debugfs mounted under /sys/kernel/debug

Cheers,
Benjamin

>
>
> On Thu, Oct 30, 2014, at 08:06, Luiz Carlos Ramos wrote:
>> Hi Benjamin,
>>
>> Thanks for the assistance and quick reply.
>>
>> On Tue, Oct 28, 2014, at 23:40, Benjamin Tissoires wrote:
>> > Hi Luiz,
>> >
>> > On Tue, Oct 28, 2014 at 9:00 PM, Luiz Carlos Ramos
>> > <lramos.prof@xxxxxxxxxxxx> wrote:
>> > > Hello,
>> > >
>> > > I'm trying to make a touchpad from a Dell Inspiron I14-3442 laptop work.
>> > >
>> > > Some details:
>> > >
>> > > - I'm using plain Slackware64 14.1, but raised the kernel to 3.16.3 for
>> > > tests
>> > >
>> > > - xinput ignores the touchpad; it shows only a USB mouse/keyboard
>> > > adapter and the laptop's keyboard:
>> > >
>> > > root@pace:/sys/bus/hid/devices# xinput
>> > >  Virtual core pointer                            id=2    [master pointer
>> > >   (3)]
>> > >      Virtual core XTEST pointer                      id=4    [slave
>> > >      pointer  (2)]
>> > >      Generic USB K/B                                 id=12   [slave
>> > >      pointer  (2)]
>> > >   Virtual core keyboard                           id=3    [master
>> > >   keyboard (2)]
>> > >       Virtual core XTEST keyboard                     id=5    [slave
>> > >       keyboard (3)]
>> > >       Power Button                                    id=6    [slave
>> > >       keyboard (3)]
>> > >       Video Bus                                       id=7    [slave
>> > >       keyboard (3)]
>> > >       Power Button                                    id=9    [slave
>> > >       keyboard (3)]
>> > >       Sleep Button                                    id=10   [slave
>> > >       keyboard (3)]
>> > >       Integrated_Webcam_HD                            id=13   [slave
>> > >       keyboard (3)]
>> > >       AT Translated Set 2 keyboard                    id=14   [slave
>> > >       keyboard (3)]
>> > >       Dell WMI hotkeys                                id=15   [slave
>> > >       keyboard (3)]
>> > >       Video Bus                                       id=8    [slave
>> > >       keyboard (3)]
>> > >       Generic USB K/B                                 id=11   [slave
>> > >       keyboard (3)]
>> > >
>> > > - it seems Ubuntu certified this machine (check
>> > > http://www.ubuntu.com/certification/hardware/201402-14674/components/),
>> > > but it assumes the touchpad is PS/2. I haven't found it as a PS/2 thing,
>> > > even loading psmouse.ko, or doing other tricks
>> > >
>> > > - some articles lists some tips for making it work (like
>> > > http://askubuntu.com/questions/134627/how-do-i-get-the-touchpad-settings-working-on-a-dell-xps-13-ultrabook,
>> > > or https://bugzilla.redhat.com/show_bug.cgi?id=1048314#c2), but I read
>> > > them carefully, made some tests, and they didn't work. One article says
>> > > I could blacklist i2c_hid or like in order to make the bring up the
>> > > touchpad in PS/2 mode, but I couldn't succeed doing so
>> > >
>> > > - at Dell's site, it is offered a driver for Ubuntu 12.04, but it's
>> > > almost obsolete. It seems to be just merged into the kernel
>> > >
>> > > - from Windows 8.1, which runs in the same machine (dual boot), I
>> > > concluded the proper way of making it work is to use HID over I2C. It
>> > > seems that there are two components loaded; one I2CHID, and a Synaptics
>> > > HID. This makes me hint it may be a Synaptics device
>> >
>> > Well, if this is a Synaptics HID over I2C device, it should be handled
>> > by hid-rmi in recent kernels (or hid-multitouch but I would say
>> > hid-rmi in your case).
>> > Is the hid-rmi module loaded? Can we get a dmesg output so we can see
>> > if there is any problem?
>> >
>> > >
>> > > - it seems there are two I2C busses in the machine. One is related to
>> > > the Intel video graphics subsystem (i801). The other seems to be linked
>> > > to the touchpad (i2c_designware_platform). I'm not sure that latest kmod
>> > > (i2c_designware_platform) is the right one to be used in this case, but
>> > > it appears to be working:
>> >
>> > Yeah, i2c_designware_platform is pretty common for Haswell processors.
>> >
>> > >
>> > > root@pace:/sys/bus/i2c/devices# ls -l /sys/bus/i2c/devices
>> > > total 0
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-0 ->
>> > > ../../../devices/pci0000:00/INT33C2:00/i2c-0
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-1 ->
>> > > ../../../devices/pci0000:00/INT33C3:00/i2c-1
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-2 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-2
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-3 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-3
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-4 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-4
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-5 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-5
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-6 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-6
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-7 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-7
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-8 ->
>> > > ../../../devices/pci0000:00/0000:00:02.0/i2c-8
>> > > lrwxrwxrwx 1 root root 0 Out 18 17:26 i2c-DLL0652:00 ->
>> > > ../../../devices/pci0000:00/INT33C3:00/i2c-1/i2c-DLL0652:00
>> >
>> > This one is the touchpad.
>> >
>> > >
>> > > root@pace:/sys/bus/i2c/devices# lsmod | grep i2c
>> > > i2c_hid                10682  0
>> > > hid                    94632  3 i2c_hid,hid_generic,usbhid
>> > > i2c_dev                 5739  0
>> > > i2c_designware_platform     3189  0
>> > > i2c_i801               13732  0
>> > > i2c_designware_core     6045  1 i2c_designware_platform
>> > > i2c_algo_bit            5351  1 i915
>> > > i2c_core               35216  11
>> > > drm,i915,i2c_i801,i2c_dev,i2c_hid,i2c_designware_platform,drm_kms_helper,i2c_algo_bit,v4l2_common,synaptics_i2c,videodev
>> > >
>> > > - in the HID /sys directory, there are three devices. Two are related to
>> > > a keyboard/mouse USB adapter. The third seems to be the linked to the
>> > > touchpad:
>> > >
>> > > root@pace:/sys/bus/hid/devices# ls -l /sys/bus/hid/devices
>> > > total 0
>> > > lrwxrwxrwx 1 root root 0 Out 28 22:40 0003:13BA:0017.004F ->
>> > > ../../../devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.3/3-1.3:1.0/0003:13BA:0017.004F
>> > > lrwxrwxrwx 1 root root 0 Out 28 22:40 0003:13BA:0017.0050 ->
>> > > ../../../devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.3/3-1.3:1.1/0003:13BA:0017.0050
>> > > lrwxrwxrwx 1 root root 0 Out 28 22:40 0018:06CB:2985.0052 ->
>> > > ../../../devices/pci0000:00/INT33C3:00/i2c-1/i2c-DLL0652:00/0018:06CB:2985.0052
>> >
>> > This is the HID over I2C touchpad.
>> >
>> > >
>> > > - when I load the kernel module i2c-hid.ko (with debug=1), I read this
>> > > in dmesg:
>> > >
>> > > [146172.568787] i2c_hid i2c-DLL0652:00: Fetching the HID descriptor
>> > > [146172.568791] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=20 00
>> > > [146172.574806] i2c_hid i2c-DLL0652:00: HID Descriptor: 1e 00 00 01 85
>> > > 00 21 00 24 00 20 00 25 00 17 00 22 00 23 00 cb 06 85 29 00 00 00 00 00
>> > > 00
>> > > [146172.574845] i2c_hid i2c-DLL0652:00: entering i2c_hid_parse
>> > > [146172.574847] i2c_hid i2c-DLL0652:00: i2c_hid_hwreset
>> > > [146172.574849] i2c_hid i2c-DLL0652:00: i2c_hid_set_power
>> > > [146172.574850] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 00
>> > > 08
>> > > [146172.575436] i2c_hid i2c-DLL0652:00: resetting...
>> > > [146172.575442] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 00
>> > > 01
>> > > [146172.576113] i2c_hid i2c-DLL0652:00: __i2c_hid_command: waiting...
>> > > [146172.577414] i2c_hid i2c-DLL0652:00: __i2c_hid_command: finished.
>> > > [146172.577417] i2c_hid i2c-DLL0652:00: asking HID report descriptor
>> > > [146172.577419] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=21 00
>> > > [146172.581072] i2c_hid i2c-DLL0652:00: Report Descriptor: 05 01 09 02
>> > > a1 01 85 01 09 01 a1 00 05 09 19 01 29 02 15 00 25 01 75 01 95 02 81 02
>> > > 95 06 81 01 05 01 09 30 09 31 15 81 25 7f 75 08 95 02 81 06 c0 c0 06 00
>> > > ff 09 01 a1 01 85 09 09 02 15 00 26
>> > > [146172.581126] i2c_hid i2c-DLL0652:00: i2c_hid_set_power
>> > > [146172.581129] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 01
>> > > 08
>> >
>> > Everything is fine, this is the normal behavior while connecting a
>> > i2c_hid device.
>> > Normally, we should have then hid-rmi asking for more things and then
>> > it will eventually set up the input device.
>> >
>> > >
>> > > I am aware this information probably is not sufficient to draw any
>> > > conclusions, but I'd appreciate to hear from someone who knows i2c_hid
>> > > in detail what steps I should take next. For me the last command timed
>> > > out or got stuck, but I haven't checked the code to see if it's the
>> > > case. Anyway, if it was a timeout case, it should have something logged
>> > > after the time expired.
>> >
>> > There is no answer from the device when a SET_POWER is emitted. So
>> > this is not a timeout problem.
>> >
>> > If hid-rmi is compiled and is not taking the device, we have a big
>> > problem, but for now, the symptoms look like you do not have this
>> > driver compiled and hid-generic does not bind the device because it
>> > waits for hid-rmi to handle it.
>> >
>>
>> Well, I tried to insmod hid-rmi, and nothing special happened. Here is a
>> dmesg output (relevant lines):
>>
>> [158885.774386] i2c_hid i2c-DLL0652:00: Fetching the HID descriptor
>> [158885.774391] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=20 00
>> [158885.785853] i2c_hid i2c-DLL0652:00: HID Descriptor: 1e 00 00 01 85
>> 00 21 00 24 00 20 00 25 00 17 00 22 00 23 00 cb 06 85 29 00 00 00 00 00
>> 00
>> [158885.785924] i2c_hid i2c-DLL0652:00: entering i2c_hid_parse
>> [158885.785926] i2c_hid i2c-DLL0652:00: i2c_hid_hwreset
>> [158885.785927] i2c_hid i2c-DLL0652:00: i2c_hid_set_power
>> [158885.785928] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 00
>> 08
>> [158885.786494] i2c_hid i2c-DLL0652:00: resetting...
>> [158885.786497] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 00
>> 01
>> [158885.787285] i2c_hid i2c-DLL0652:00: __i2c_hid_command: waiting...
>> [158885.788496] i2c_hid i2c-DLL0652:00: __i2c_hid_command: finished.
>> [158885.788499] i2c_hid i2c-DLL0652:00: asking HID report descriptor
>> [158885.788501] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=21 00
>> [158885.792194] i2c_hid i2c-DLL0652:00: Report Descriptor: 05 01 09 02
>> a1 01 85 01 09 01 a1 00 05 09 19 01 29 02 15 00 25 01 75 01 95 02 81 02
>> 95 06 81 01 05 01 09 30 09 31 15 81 25 7f 75 08 95 02 81 06 c0 c0 06 00
>> ff 09 01 a1 01 85 09 09 02 15 00 26
>> [158885.792252] i2c_hid i2c-DLL0652:00: i2c_hid_set_power
>> [158885.792254] i2c_hid i2c-DLL0652:00: __i2c_hid_command: cmd=22 00 01
>> 08
>>
>> I included lines like:
>>
>> printk(KERN_ERR "hid_rmi_probe(): called\n");
>> printk(KERN_ERR "hid_rmi_probe(): ret=0\n");
>>
>> in the beginning and at the end of the routine rmi_probe(). These lines
>> didn't
>> appear in dmesg (those pictured above). I don't know if "probe" is to be
>> called
>> in this case, or not. Is there any other condition to make hid-rmi be
>> "instantiated",
>> I mean, other kmod to be loaded, or a special ioctl() coming to the hid
>> from userland,
>> or even echoing something to the "bind" file at /sys/...?
>>
>> Well, here's the "directory" /sys/bus/hid/drivers/hid-rmi:
>>
>> root@pace:/sys/bus/hid/drivers/hid-rmi# ls -l
>> /sys/bus/hid/drivers/hid-rmi/
>> total 0
>> --w------- 1 root root 4096 Out 30 08:03 bind
>> lrwxrwxrwx 1 root root    0 Out 30 08:03 module ->
>> ../../../../module/hid_rmi
>> --w------- 1 root root 4096 Out 30 08:03 new_id
>> --w------- 1 root root 4096 Out 30 07:48 uevent
>> --w------- 1 root root 4096 Out 30 08:03 unbind
>>
>> One thing I didn't still did is to reboot the machine. I found it was
>> not the case,
>> but this type of action use to work a lot in IT/IS, right? :-)
>>
>> > >
>> > > I have some programming skills, and so if it's the case of applying any
>> > > patches, or recompiling the kernel or any subsystem to make tests, I'm
>> > > up to.
>> >
>> > Cool, thanks.
>> >
>> > Cheers,
>> > Benjamin
>>
>> Many thanks,
>>
>> Luiz
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