Re: Seagate hard disk firmware issue

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I replaced that one, too, and got a Western Digital "Green" 2TB.

No funny noises, and it works excellent, so-far!

Thanks for your input!

On Sun, May 1, 2011 at 7:18 PM, gene heskett <gheskett@xxxxxxxx> wrote:
> On Sunday, May 01, 2011 01:16:34 PM BU66ER BAD6ER did opine:
>
>> On Sat, Apr 30, 2011 at 2:08 PM, gene heskett <gheskett@xxxxxxxx> wrote:
>> > On Saturday, April 30, 2011 07:56:21 AM BU66ER BAD6ER did opine:
>> > This <linux-ide@xxxxxxxxxxxxxxx> is a mailing list. ïWTH when I click
>> > on reply-to-list, do I always have to copy/paste the lists address in
>> > the To: line? ïfscking PIMA!
>> >
>> > More below, where it should be.
>> >
>> >> Hi,
>> >>
>> >> Some time ago, I returned my hard disk and got a new one. Lately, I'm
>> >> having performance issues again and I suspect there is a hardware
>> >> error again like last time. If you could confirm this I would be most
>> >> grateful.
>> >>
>> >> Thanks in advance!
>> >>
>> >> # smartctl -a /dev/sdb
>> >> smartctl 5.41 2011-03-16 r3296
>> >> [x86_64-unknown-linux-gnu-2.6.38-2-amd64] (local build)
>> >> Copyright (C) 2002-11 by Bruce Allen,
>> >> http://smartmontools.sourceforge.net
>> >>
>> >> === START OF INFORMATION SECTION ===
>> >> Device Model: ï ï ST2000DL003-9VT166
>> >> Serial Number: ï ï5YD1YD5P
>> >> Firmware Version: CC32
>> >> User Capacity: ï ï2,000,398,934,016 bytes
>> >> Device is: ï ï ï ïNot in smartctl database [for details use: -P
>> >> showall] ATA Version is: ï 8
>> >> ATA Standard is: ïATA-8-ACS revision 4
>> >> Local Time is: ï ïSat Apr 30 12:59:32 2011 CEST
>> >> SMART support is: Available - device has SMART capability.
>> >> SMART support is: Enabled
>> >>
>> >> === START OF READ SMART DATA SECTION ===
>> >> SMART overall-health self-assessment test result: PASSED
>> >>
>> >> General SMART Values:
>> >> Offline data collection status: ï(0x82) Offline data collection
>> >> activity ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï was completed
>> >> without error. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Auto Offline
>> >> Data Collection: Enabled. Self-test execution status: ï ï ï( ï 0)
>> >> The previous self-test routine completed without error or no
>> >> self-test has ever been run. Total time to complete Offline
>> >> data collection: ï ï ï ï ï ï ï ï( ï623) seconds.
>> >> Offline data collection
>> >> capabilities: ï ï ï ï ï ï ï ï ï ï(0x7b) SMART execute Offline
>> >> immediate. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Auto Offline data
>> >> collection on/off support.
>> >> ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Suspend Offline collection
>> >> upon new command.
>> >> ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Offline surface scan
>> >> supported. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Self-test
>> >> supported. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Conveyance
>> >> Self-test supported. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï
>> >> Selective Self-test supported. SMART capabilities: ï ï ï ï ï
>> >> ï(0x0003) Saves SMART data before entering ï ï ï ï ï ï ï ï ï ï ï ï ï
>> >> ï ï ï ï ï ï ï power-saving mode.
>> >> ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï Supports SMART auto save
>> >> timer. Error logging capability: ï ï ï ï(0x01) Error logging
>> >> supported. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï General Purpose
>> >> Logging supported. Short self-test routine
>> >> recommended polling time: ï ï ï ï( ï 1) minutes.
>> >> Extended self-test routine
>> >> recommended polling time: ï ï ï ï( 255) minutes.
>> >> Conveyance self-test routine
>> >> recommended polling time: ï ï ï ï( ï 2) minutes.
>> >> SCT capabilities: ï ï ï ï ï ï ï(0x30b7) SCT Status supported.
>> >> ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï SCT Feature Control
>> >> supported. ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï ï SCT Data Table
>> >> supported.
>> >>
>> >> SMART Attributes Data Structure revision number: 10
>> >> Vendor Specific SMART Attributes with Thresholds:
>> >> ID# ATTRIBUTE_NAME ï ï ï ï ïFLAG ï ï VALUE WORST THRESH TYPE
>> >> UPDATED ïWHEN_FAILED RAW_VALUE
>> >> ï 1 Raw_Read_Error_Rate ï ï 0x000f ï 096 ï 082 ï 006 ï ïPre-fail
>> >> Always ï ï ï - ï ï ï 2447656
>> >> ï 3 Spin_Up_Time ï ï ï ï ï ï0x0003 ï 097 ï 092 ï 000 ï ïPre-fail
>> >> Always ï ï ï - ï ï ï 0
>> >> ï 4 Start_Stop_Count ï ï ï ï0x0032 ï 100 ï 100 ï 020 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 265
>> >> ï 5 Reallocated_Sector_Ct ï 0x0033 ï 100 ï 100 ï 036 ï ïPre-fail
>> >> Always ï ï ï - ï ï ï 0
>> >> ï 7 Seek_Error_Rate ï ï ï ï 0x000f ï 060 ï 060 ï 030 ï ïPre-fail
>> >> Always ï ï ï - ï ï ï 1108085
>> >> ï 9 Power_On_Hours ï ï ï ï ï0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 717
>> >> ï10 Spin_Retry_Count ï ï ï ï0x0013 ï 100 ï 100 ï 097 ï ïPre-fail
>> >> Always ï ï ï - ï ï ï 0
>> >> ï12 Power_Cycle_Count ï ï ï 0x0032 ï 100 ï 100 ï 020 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 74
>> >> 183 Runtime_Bad_Block ï ï ï 0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 184 End-to-End_Error ï ï ï ï0x0032 ï 100 ï 100 ï 099 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 187 Reported_Uncorrect ï ï ï0x0032 ï 001 ï 001 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 792
>> >> 188 Command_Timeout ï ï ï ï 0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 189 High_Fly_Writes ï ï ï ï 0x003a ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 190 Airflow_Temperature_Cel 0x0022 ï 065 ï 062 ï 045 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 35 (Min/Max 35/35)
>> >> 191 G-Sense_Error_Rate ï ï ï0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 192 Power-Off_Retract_Count 0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 202
>> >> 193 Load_Cycle_Count ï ï ï ï0x0032 ï 100 ï 100 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 265
>> >> 194 Temperature_Celsius ï ï 0x0022 ï 035 ï 040 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 35 (0 19 0 0)
>> >> 195 Hardware_ECC_Recovered ï0x001a ï 015 ï 009 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 2447656
>> >> 197 Current_Pending_Sector ï0x0012 ï 096 ï 096 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 368
>> >> 198 Offline_Uncorrectable ï 0x0010 ï 096 ï 096 ï 000 ï ïOld_age
>> >> Offline ï ï ï- ï ï ï 368
>> >> 199 UDMA_CRC_Error_Count ï ï0x003e ï 200 ï 200 ï 000 ï ïOld_age
>> >> Always ï ï ï - ï ï ï 0
>> >> 240 Head_Flying_Hours ï ï ï 0x0000 ï 100 ï 253 ï 000 ï ïOld_age
>> >> Offline ï ï ï- ï ï ï 9354438771404
>> >> 241 Total_LBAs_Written ï ï ï0x0000 ï 100 ï 253 ï 000 ï ïOld_age
>> >> Offline ï ï ï- ï ï ï 793142133
>> >> 242 Total_LBAs_Read ï ï ï ï 0x0000 ï 100 ï 253 ï 000 ï ïOld_age
>> >> Offline ï ï ï- ï ï ï 307847059
>> >>
>> >> SMART Error Log Version: 1
>> >> ATA Error Count: 828 (device log contains only the most recent five
>> >> errors) CR = Command Register [HEX]
>> >> ï ï ï ï FR = Features Register [HEX]
>> >> ï ï ï ï SC = Sector Count Register [HEX]
>> >> ï ï ï ï SN = Sector Number Register [HEX]
>> >> ï ï ï ï CL = Cylinder Low Register [HEX]
>> >> ï ï ï ï CH = Cylinder High Register [HEX]
>> >> ï ï ï ï DH = Device/Head Register [HEX]
>> >> ï ï ï ï DC = Device Command Register [HEX]
>> >> ï ï ï ï ER = Error register [HEX]
>> >> ï ï ï ï ST = Status register [HEX]
>> >> Powered_Up_Time is measured from power on, and printed as
>> >> DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
>> >> SS=sec, and sss=millisec. It "wraps" after 49.710 days.
>> >>
>> >> Error 828 occurred at disk power-on lifetime: 705 hours (29 days + 9
>> >> hours) When the command that caused the error occurred, the device
>> >> was active or idle.
>> >>
>> >> ï After command completion occurred, registers were:
>> >> ï ER ST SC SN CL CH DH
>> >> ï -- -- -- -- -- -- --
>> >> ï 40 51 00 ff ff ff 0f ïError: UNC at LBA = 0x0fffffff = 268435455
>> >>
>> >> ï Commands leading to the command that caused the error were:
>> >> ï CR FR SC SN CL CH DH DC ï Powered_Up_Time ïCommand/Feature_Name
>> >> ï -- -- -- -- -- -- -- -- ï---------------- ï--------------------
>> >> ï 25 00 08 ff ff ff ef 00 ï ï ï03:44:18.432 ïREAD DMA EXT
>> >> ï 27 00 00 00 00 00 e0 00 ï ï ï03:44:18.431 ïREAD NATIVE MAX ADDRESS
>> >> EXT ï ec 00 00 00 00 00 a0 00 ï ï ï03:44:18.423 ïIDENTIFY DEVICE ï
>> >> ef 03 46 00 00 00 a0 00 ï ï ï03:44:18.391 ïSET FEATURES [Set
>> >> transfer mode] 27 00 00 00 00 00 e0 00 ï ï ï03:44:18.391 ïREAD
>> >> NATIVE MAX ADDRESS EXT
>> >>
>> >> Error 827 occurred at disk power-on lifetime: 705 hours (29 days + 9
>> >> hours) When the command that caused the error occurred, the device
>> >> was active or idle.
>> >>
>> >> ï After command completion occurred, registers were:
>> >> ï ER ST SC SN CL CH DH
>> >> ï -- -- -- -- -- -- --
>> >> ï 40 51 00 ff ff ff 0f ïError: UNC at LBA = 0x0fffffff = 268435455
>> >>
>> >> ï Commands leading to the command that caused the error were:
>> >> ï CR FR SC SN CL CH DH DC ï Powered_Up_Time ïCommand/Feature_Name
>> >> ï -- -- -- -- -- -- -- -- ï---------------- ï--------------------
>> >> ï 25 00 08 ff ff ff ef 00 ï ï ï03:44:15.060 ïREAD DMA EXT
>> >> ï 27 00 00 00 00 00 e0 00 ï ï ï03:44:15.059 ïREAD NATIVE MAX ADDRESS
>> >> EXT ï ec 00 00 00 00 00 a0 00 ï ï ï03:44:15.051 ïIDENTIFY DEVICE ï
>> >> ef 03 46 00 00 00 a0 00 ï ï ï03:44:15.019 ïSET FEATURES [Set
>> >> transfer mode] 27 00 00 00 00 00 e0 00 ï ï ï03:44:15.019 ïREAD
>> >> NATIVE MAX ADDRESS EXT
>> >>
>> >> Error 826 occurred at disk power-on lifetime: 705 hours (29 days + 9
>> >> hours) When the command that caused the error occurred, the device
>> >> was active or idle.
>> >>
>> >> ï After command completion occurred, registers were:
>> >> ï ER ST SC SN CL CH DH
>> >> ï -- -- -- -- -- -- --
>> >> ï 40 51 00 ff ff ff 0f ïError: UNC at LBA = 0x0fffffff = 268435455
>> >>
>> >> ï Commands leading to the command that caused the error were:
>> >> ï CR FR SC SN CL CH DH DC ï Powered_Up_Time ïCommand/Feature_Name
>> >> ï -- -- -- -- -- -- -- -- ï---------------- ï--------------------
>> >> ï 25 00 08 ff ff ff ef 00 ï ï ï03:44:11.687 ïREAD DMA EXT
>> >> ï 27 00 00 00 00 00 e0 00 ï ï ï03:44:11.686 ïREAD NATIVE MAX ADDRESS
>> >> EXT ï ec 00 00 00 00 00 a0 00 ï ï ï03:44:11.662 ïIDENTIFY DEVICE ï
>> >> ef 03 46 00 00 00 a0 00 ï ï ï03:44:11.566 ïSET FEATURES [Set
>> >> transfer mode] 27 00 00 00 00 00 e0 00 ï ï ï03:44:11.566 ïREAD
>> >> NATIVE MAX ADDRESS EXT
>> >>
>> >> Error 825 occurred at disk power-on lifetime: 705 hours (29 days + 9
>> >> hours) When the command that caused the error occurred, the device
>> >> was active or idle.
>> >>
>> >> ï After command completion occurred, registers were:
>> >> ï ER ST SC SN CL CH DH
>> >> ï -- -- -- -- -- -- --
>> >> ï 40 51 00 ff ff ff 0f ïError: UNC at LBA = 0x0fffffff = 268435455
>> >>
>> >> ï Commands leading to the command that caused the error were:
>> >> ï CR FR SC SN CL CH DH DC ï Powered_Up_Time ïCommand/Feature_Name
>> >> ï -- -- -- -- -- -- -- -- ï---------------- ï--------------------
>> >> ï 25 00 08 ff ff ff ef 00 ï ï ï03:44:08.323 ïREAD DMA EXT
>> >> ï 27 00 00 00 00 00 e0 00 ï ï ï03:44:08.322 ïREAD NATIVE MAX ADDRESS
>> >> EXT ï ec 00 00 00 00 00 a0 00 ï ï ï03:44:08.314 ïIDENTIFY DEVICE ï
>> >> ef 03 46 00 00 00 a0 00 ï ï ï03:44:08.282 ïSET FEATURES [Set
>> >> transfer mode] 27 00 00 00 00 00 e0 00 ï ï ï03:44:08.282 ïREAD
>> >> NATIVE MAX ADDRESS EXT
>> >>
>> >> Error 824 occurred at disk power-on lifetime: 705 hours (29 days + 9
>> >> hours) When the command that caused the error occurred, the device
>> >> was active or idle.
>> >>
>> >> ï After command completion occurred, registers were:
>> >> ï ER ST SC SN CL CH DH
>> >> ï -- -- -- -- -- -- --
>> >> ï 40 51 00 ff ff ff 0f ïError: UNC at LBA = 0x0fffffff = 268435455
>> >>
>> >> ï Commands leading to the command that caused the error were:
>> >> ï CR FR SC SN CL CH DH DC ï Powered_Up_Time ïCommand/Feature_Name
>> >> ï -- -- -- -- -- -- -- -- ï---------------- ï--------------------
>> >> ï 25 00 08 ff ff ff ef 00 ï ï ï03:44:04.950 ïREAD DMA EXT
>> >> ï 27 00 00 00 00 00 e0 00 ï ï ï03:44:04.949 ïREAD NATIVE MAX ADDRESS
>> >> EXT ï ec 00 00 00 00 00 a0 00 ï ï ï03:44:04.941 ïIDENTIFY DEVICE ï
>> >> ef 03 46 00 00 00 a0 00 ï ï ï03:44:04.910 ïSET FEATURES [Set
>> >> transfer mode] 27 00 00 00 00 00 e0 00 ï ï ï03:44:04.909 ïREAD
>> >> NATIVE MAX ADDRESS EXT
>> >>
>> >> SMART Self-test log structure revision number 1
>> >> No self-tests have been logged. ï[To run self-tests, use: smartctl
>> >> -t]
>> >>
>> >>
>> >> SMART Selective self-test log data structure revision number 1
>> >> ïSPAN ïMIN_LBA ïMAX_LBA ïCURRENT_TEST_STATUS
>> >> ï ï 1 ï ï ï ï0 ï ï ï ï0 ïNot_testing
>> >> ï ï 2 ï ï ï ï0 ï ï ï ï0 ïNot_testing
>> >> ï ï 3 ï ï ï ï0 ï ï ï ï0 ïNot_testing
>> >> ï ï 4 ï ï ï ï0 ï ï ï ï0 ïNot_testing
>> >> ï ï 5 ï ï ï ï0 ï ï ï ï0 ïNot_testing
>> >> Selective self-test flags (0x0):
>> >> ï After scanning selected spans, do NOT read-scan remainder of disk.
>> >> If Selective self-test is pending on power-up, resume after 0 minute
>> >> delay.
>> >
>> > I might run the selftest (long) to get a better idea, but if there is
>> > not a firmware update for this drive on the Seagate site, I believe
>> > I'd be asking for an RA forthwith.
>> >
>> > Be aware that I just updated 2 identical 1 terrabyte Seagate drives
>> > about 3 weeks ago, and the firmware update, while it did not scramble
>> > tha partition table data, did scramble the partition labels AND the
>> > blkid's of the boot drive only. ïThe second drive no longer is
>> > hanging the system with bus resets, but it still has a write speed of
>> > about 3.5 megs/second. ïI had to re-install. ïFortunately I had data
>> > backups from the night before courtesy amanda.
>> >
>> > --
>> > Cheers, Gene
>> > "There are four boxes to be used in defense of liberty:
>> > ïsoap, ballot, jury, and ammo. Please use in that order."
>> > -Ed Howdershelt (Author)
>> > <http://tinyurl.com/ddg5bz>
>> > <http://www.cantrip.org/gatto.html>
>> > Row, row, row your bits, gently down the stream...
>>
>> Hi, thanks for the reply.
>>
>> Here is my reply, below :)
>>
>> This is the output of smartctl -t long /dev/sdb and smartctl -l
>> selftest /dev/sdb. I hope that was the correct procedure.
>>
>> # smartctl -t long /dev/sdb
>> smartctl 5.41 2011-03-16 r3296
>> [x86_64-unknown-linux-gnu-2.6.38-2-amd64] (local build)
>> Copyright (C) 2002-11 by Bruce Allen,
>> http://smartmontools.sourceforge.net
>>
>> === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
>> Sending command: "Execute SMART Extended self-test routine immediately
>> in off-line mode".
>> Drive command "Execute SMART Extended self-test routine immediately in
>> off-line mode" successful.
>> Testing has begun.
>> Please wait 255 minutes for test to complete.
>> Test will complete after Sat Apr 30 23:06:43 2011
>>
>> Use smartctl -X to abort test.
>>
>> # smartctl -l selftest /dev/sdb
>> smartctl 5.41 2011-03-16 r3296
>> [x86_64-unknown-linux-gnu-2.6.38-2-amd64] (local build)
>> Copyright (C) 2002-11 by Bruce Allen,
>> http://smartmontools.sourceforge.net
>>
>> === START OF READ SMART DATA SECTION ===
>> SMART Self-test log structure revision number 1
>> Num ÂTest_Description  ÂStatus         ÂRemaining
>> LifeTime(hours) ÂLBA_of_first_error
>> # 1 ÂExtended offline  ÂCompleted: read failure    90%    723
>> Â Â Â 469696848
>>
>>
>>
>> Thanks for any interpretation of this.
>
> Get the RA, a 2Tb drive should still be well in warranty.
>
> --
> Cheers, Gene
> "There are four boxes to be used in defense of liberty:
> Âsoap, ballot, jury, and ammo. Please use in that order."
> -Ed Howdershelt (Author)
> <http://tinyurl.com/ddg5bz>
> <http://www.cantrip.org/gatto.html>
> <Wordplay> You measure your vibrators in "characters per second"? ÂI have
> Â Â Â Â Â bad news for you, c90, you've been masturbating with a
> Â Â Â Â Â dot-matrix printer.
>
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