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Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.8.0-30-generic
With this Subject Line cogent experts will be alerted, and useful case
names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in
YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for
dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an
Internet Provider mail filters.
So in a day, also check the Archived responses at
http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=k3.8.0
Linux version 3.8.0-30-generic (buildd@allspice) (gcc version 4.6.3
(Ubuntu/Linaro 4.6.3-1ubuntu5) ) #44~precise1-Ubuntu SMP Fri Aug 23
18:32:41 UTC 2013
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://it.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem
controllers.
In both cases, 32 bit libraries must be installed to support the
slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be
installed to support the slmodemd helper having a precompiled 32 bit
component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are
x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on
x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
ID 05ca:18c0 Ricoh Co., Ltd
ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem
ID 046d:c52f Logitech, Inc. Wireless Mouse M305
ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
ID 0763:2024 Midiman M-Audio Fast Track MKII
ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
If a cellphone is not detected, see
http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:
http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series
Chipset Family MEI Controller #1 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset
Family High Definition Audio Controller (rev 04)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:1c3a 104d:9081 Communication controller: Intel
Corporation 6 Series/C200 Series Chipset Family MEI Controller #1
Modem interrupt assignment and sharing:
48: 12 0 0 0 PCI-MSI-edge mei
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 0.376749] pci 0000:00:16.0: [8086:1c3a] type 00 class 0x078000
[ 0.376771] pci 0000:00:16.0: reg 10: [mem 0xf7d0a000-0xf7d0a00f 64bit]
[ 0.376843] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 12.356759] mei 0000:00:16.0: setting latency timer to 64
[ 12.356808] mei 0000:00:16.0: irq 48 for MSI/MSI-X
[ 3730.648082] mei 0000:00:16.0: irq 48 for MSI/MSI-X
For candidate card in slot 00:1b.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:1c20 104d:9081 Audio device: Intel Corporation 6
Series/C200 Series Chipset Family High Definition Audio Controller
Modem interrupt assignment and sharing:
49: 665 0 0 0 PCI-MSI-edge
snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.377004] pci 0000:00:1b.0: [8086:1c20] type 00 class 0x040300
[ 0.377018] pci 0000:00:1b.0: reg 10: [mem 0xf7d00000-0xf7d03fff 64bit]
[ 0.377083] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 13.290623] snd_hda_intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[ 13.388765] input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 13.388847] input: HDA Intel PCH Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 13.388912] input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 2045.469227] hda-intel 0000:00:1b.0: Unstable LPIB (65424 >= 32768);
disabling LPIB delay counting
[ 3730.648104] snd_hda_intel 0000:00:1b.0: irq 49 for MSI/MSI-X
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible
fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent
software. ===
Predictive diagnostics for card in bus 002:
Modem chipset detected on
SLOT="Bus 002 Device 008:"
NAME="SGS Thomson Microelectronics 56k SoftModem"
bus=002
USBmodemID=0483:7554
IDENT=slusb
Driver=slusb
For a detailed USB cellphone usage report, see
http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html
For candidate modem in: 002
SGS Thomson Microelectronics 56k SoftModem
Primary device ID: 0483:7554
Support type needed or chipset: slusb
Writing DOCs/Intel.txt
There is a package sl-modem-source providing a source code the modem
driver slusb ,
If can be searched for at http://pacakge.ubuntu.com. After downloading
install under Linux with:
$ sudo dpkg -i sl*.deb
It is preferable to install the dkms package first.
With DKMS support installed, driver updates with kernel updates will be
automatically done.
The modem is supported by the Smartlink slusb
plus the slmodemd helper utility. Read the
DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through
guidance.
For 3.8.0-30-generic compiling drivers is necessary. As of October 2007
the current packages at
http://linmodems.technion.ac.il/packages/smartlink/ are the
ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 6 Series/C200 Series
Chipset Family MEI Controller #1 "
CLASS=0780
PCIDEV=8086:1c3a
SUBSYS=104d:9081
IRQ=48
HDA2=00:1b.0
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 6 Series/C200
Series Chipset Family MEI Controller #1
Primary device ID: 8086:1c3a
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 6 Series/C200 Series Chipset
Family High Definition Audio Controller "
CLASS=0403
PCIDEV=8086:1c20
SUBSYS=104d:9081
IRQ=49
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 6 Series/C200 Series Chipset
Family High Definition Audio Controller
Primary device ID: 8086:1c20
Support type needed or chipset:
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.6.3
and the compiler used in kernel assembly: 4.6
linux-headers-3.8.0-30-generic resources needed for compiling are not
manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-3.8.0-30-generic
If a driver compilation fails, with message including some lack of some
FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include.
The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to
display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 325744 feb 4 2011 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from
http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed
to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble
shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb
ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e
/dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) ||
(/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout
/dev/slamr0)
/etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb
ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e
/dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) ||
(/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout
/dev/slusb0)
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order
to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------