Seems like it cannot actually operate the connections/hardware to pick up a call, open a line or dial a number. -- Regards, Trevor Clarke
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-49-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-49-generic (buildd@akateko) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5.1) ) #111-Ubuntu SMP Thu Jun 20 21:28:42 UTC 2013 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://au.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_intel8x0m Attached USB devices are: ID 03f0:011d Hewlett-Packard Integrated Bluetooth Module ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse ID 03f0:031d Hewlett-Packard ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub" ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub" If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 03) 02:06.5 Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller High Definition Audio cards can host modem chips. For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 103c:0938 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 17: 6053 IO-APIC-fasteoi uhci_hcd:usb3, Intel ICH6, Intel ICH6 Modem --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 0.137945] pci 0000:00:1e.3: reg 10 io port: [0x6400-0x64ff] [ 0.137953] pci 0000:00:1e.3: reg 14 io port: [0x6500-0x657f] [ 0.138012] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold [ 0.138017] pci 0000:00:1e.3: PME# disabled [ 0.373826] serial 0000:00:1e.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 0.373834] serial 0000:00:1e.3: PCI INT B disabled [22517.022868] Intel ICH Modem 0000:00:1e.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [22517.022892] Intel ICH Modem 0000:00:1e.3: setting latency timer to 64 The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 02:06.5, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:06.5 104c:8035 103c:0938 Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 02:06.5 ---- [ 0.139205] pci 0000:02:06.5: reg 10 32bit mmio: [0xd8007000-0xd8007fff] [ 0.139216] pci 0000:02:06.5: reg 14 32bit mmio: [0xd8008000-0xd8008fff] [ 0.139227] pci 0000:02:06.5: reg 18 32bit mmio: [0xd8009000-0xd8009fff] [ 0.139237] pci 0000:02:06.5: reg 1c 32bit mmio: [0xd800a000-0xd800afff] [ 0.139303] pci 0000:02:06.5: supports D1 D2 [ 0.139305] pci 0000:02:06.5: PME# supported from D0 D1 D2 D3hot [ 0.139311] pci 0000:02:06.5: PME# disabled The PCI slot 02:06.5 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with AD1981B at irq 17 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: card 1: Modem [Intel ICH6 Modem], device 0: Intel ICH - Modem [Intel ICH6 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 01-00: Intel ICH - Modem : Intel ICH6 Modem - Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with AD1981B at irq 17 1 [Modem ]: ICH-MODEM - Intel ICH6 Modem Intel ICH6 Modem at irq 17 Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1 ----------------------------------------------- Extended modem ID: codec=1 LIN1 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c27 are translated from hexadecimal code into the modem chip identifier: SIL27 The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 10751 0 snd_ac97_codec 100646 2 snd_intel8x0m,snd_intel8x0 snd_pcm 70694 5 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss snd 54244 16 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 7076 3 snd_intel8x0m,snd_intel8x0,snd_pcm ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1e.3: Modem chipset detected on NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=103c:0938 IRQ=17 SOFT=8086:266d.MC97 CodecDiagnosed=SIL27 CodecClass=SIL IDENT=slmodemd Driver=snd-intel8x0m For candidate modem in: 00:1e.3 0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:266d Subsystem PCI_id 103c:0938 Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others! If further assistance is not needed, please use email Subject: New Case Only ------------------------------------------- Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.4_alsa1.0.21.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.4_alsa1.0.21.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 02:06.5: Modem chipset not detected on NAME="Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller" CLASS=0780 PCIDEV=104c:8035 SUBSYS=103c:0938 IRQ=10 CodecClass=SIL For candidate modem in: 02:06.5 0780 Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller Primary device ID: 104c:8035 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-49-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273312 2010-03-07 14:59 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------