Trevor, RE: "Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=103c:0938 IRQ=17 SOFT=8086:266d.MC97 CodecDiagnosed=SIL27 CodecClass=SIL IDENT=slmodemd Driver=snd-intel8x0m ------ All this is fine. But additionally you have to install the package from: http://packages.ubuntu.com/lucid/sl-modem-daemon The daemon has the "smarts" for running the modem, while the snd-intel8x0m is a dumb connection to the modem hardware. Afterward $ sudo gedit /etc/default/sl-modem-daemon to change the COUNTRY from US to Australia Also install the package wvdial package, if not already present. Then: $ sudo wvdialconf should fine the modem and set up a /etc/wvdial.conf file. Edit your personal info therein with: $ sudo gedit /etc/wvdial.conf Read the Smartlink related info output by scanModem for details. Between dialout sessions, the loaded driver may fail. Refresh with: $ sudo modprobe -r snd-intel8x0m $ sudo modprobe snd-intel8x0m which unloads and reloads the driver. MarvS On Wed, Jul 24, 2013 at 1:15 AM, Trevor Clarke <tclarke@xxxxxxxxxxx> wrote: > Seems like it cannot actually operate the connections/hardware to pick up a call, open a line or dial a number. > > > -- > Regards, > > Trevor Clarke >