Grant, scanModem reports that your modem is an LT Modem potentially supported by Martian Modem drivers, and a possible Modem interrupt and sharing problem: For candidate card in slot 04:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:00.0 11c1:044e 1235:044e Communication controller: LSI Corporation LT WinModem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:00.0 ---- [ 0.204075] pci 0000:04:00.0: [11c1:044e] type 0 class 0x000780 [ 0.204090] pci 0000:04:00.0: reg 10: [mem 0xfebffc00-0xfebffcff] [ 0.204100] pci 0000:04:00.0: reg 14: [io 0xec00-0xec07] [ 0.204110] pci 0000:04:00.0: reg 18: [io 0xe800-0xe8ff] [ 0.204165] pci 0000:04:00.0: supports D2 [ 0.204166] pci 0000:04:00.0: PME# supported from D2 D3hot D3cold [ 0.204170] pci 0000:04:00.0: PME# disabled The PCI slot 04:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. Predictive diagnostics for card in bus 04:00.0: Modem chipset detected on NAME="Communication controller: LSI Corporation LT WinModem " CLASS=0780 PCIDEV=11c1:044e SUBSYS=1235:044e IRQ=14 HDA2=00:1b.0 IDENT=Agere.DSP For candidate modem in: 04:00.0 0780 Communication controller: LSI Corporation LT WinModem Primary device ID: 11c1:044e Support type needed or chipset: Agere.DSP Download the following file: http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/martian-full-20100123.tar.gz copy to your linux partition then run $ tar -zxvf martian-full-20100123.tar.gz if the 'z' option gives error remove it and try it again. $ cd martian-full-20100123 If there is a file Agere.txt , please read it since you have 64 bit version of linux installed, the commands are a bit different. If you need some help please write back. Best Regards, Antonio On Sun, Feb 3, 2013 at 10:39 AM, QuadroFX.com <info@xxxxxxxxxxxx> wrote: > Hi there, > > I am excited to stumble upon your website, and thankful for everyone's generous helps. > > Please see the attached file for detail. > > I look forward to the results. > > Thanks! > > Grant > >