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Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 3.2.0-37-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.24 Linux version 3.2.0-37-generic (buildd@allspice) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #58-Ubuntu SMP Thu Jan 24 15:28:10 UTC 2013 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=precise AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 04:00.0 Communication controller: LSI Corporation LT WinModem (rev 02) 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01) High Definition Audio cards can host modem chips. For candidate card in slot 04:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:00.0 11c1:044e 1235:044e Communication controller: LSI Corporation LT WinModem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:00.0 ---- [ 0.204075] pci 0000:04:00.0: [11c1:044e] type 0 class 0x000780 [ 0.204090] pci 0000:04:00.0: reg 10: [mem 0xfebffc00-0xfebffcff] [ 0.204100] pci 0000:04:00.0: reg 14: [io 0xec00-0xec07] [ 0.204110] pci 0000:04:00.0: reg 18: [io 0xe800-0xe8ff] [ 0.204165] pci 0000:04:00.0: supports D2 [ 0.204166] pci 0000:04:00.0: PME# supported from D2 D3hot D3cold [ 0.204170] pci 0000:04:00.0: PME# disabled The PCI slot 04:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1028:043e Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Modem interrupt assignment and sharing: 44: 654 656 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.196214] pci 0000:00:1b.0: [8086:27d8] type 0 class 0x000403 [ 0.196227] pci 0000:00:1b.0: reg 10: [mem 0xfbffc000-0xfbffffff 64bit] [ 0.196283] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.196287] pci 0000:00:1b.0: PME# disabled [ 14.156063] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 14.156111] snd_hda_intel 0000:00:1b.0: irq 44 for MSI/MSI-X [ 14.157319] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [ 14.237012] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input2 [ 14.301672] input: HDA Intel Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input3 [ 14.301956] input: HDA Intel Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input4 [ 14.302053] input: HDA Intel Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5 [ 14.302226] input: HDA Intel Line-Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:00.0: Modem chipset detected on NAME="Communication controller: LSI Corporation LT WinModem " CLASS=0780 PCIDEV=11c1:044e SUBSYS=1235:044e IRQ=14 HDA2=00:1b.0 IDENT=Agere.DSP For candidate modem in: 04:00.0 0780 Communication controller: LSI Corporation LT WinModem Primary device ID: 11c1:044e Support type needed or chipset: Agere.DSP Writing DOCs/Intel.txt Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1028:043e IRQ=44 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.3 and the compiler used in kernel assembly: 4.6 linux-headers-3.2.0-37-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-3.2.0-37-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 325744 Feb 4 2011 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------