The major first problem is that: [ 1.827556] serial 0000:00:1f.6: PCI INT B disabled That is the modem hardware is not being activated because of a resource conflict. Since the interrupt/IRQ is being shared with eth0 (ethernet), this is almost certainly the conflict to be removed. Nothing else can be achieved until this is done. The first thing to try is: $ sudo ifconfig eth0 down and then rerun $ ./scanModem to assess whether the modem is now active. If might also be desirable to first unload and reload the potential modem driver: snd-intel-hda Unfortunately this is not simple achieveable under Ubuntu, because of the high priority given to this audio+modem driver. If possible, the modem info should be accessed during a Microsoft bootup, as described in SoftModem.txt. That should report as to whether the modem chip of the audio subsystem is Conexant, requiring the Linuxant hsfmodem driver, or whether the slmodem helper + snd-intel-hda driver is appropriate, once the resource conflict is removed. Gillam, please also send the List the outputs of $ lsmod and $ dmesg | grep eth0 which should allow us to identify the conflicting eth0 driver. For now please send directly to Antonio & me as well DISCUSS@xxxxxxxxxxxxx, since Jacques reports the resend function at DISCUSS may be offline. MarvS scanModem maintainer On Fri, Oct 5, 2012 at 8:23 AM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Gillarn, > > scanModem does not display full information needed to recommend a driver. > > > For candidate card in slot 00:1f.6, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1f.6 8086:24c6 103c:0890 Modem: Intel Corporation 82801DB/DBL/DBM > > Modem interrupt assignment and sharing: > 11: 40794 XT-PIC-XT Intel 82801DB-ICH4, eth0 > --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- > [ 0.560512] pci 0000:00:1f.6: reg 10 io port: [0x3400-0x34ff] > [ 0.560519] pci 0000:00:1f.6: reg 14 io port: [0x3800-0x387f] > [ 0.560548] pci 0000:00:1f.6: PME# supported from D0 D3hot D3cold > [ 0.560553] pci 0000:00:1f.6: PME# disabled > [ 1.827548] serial 0000:00:1f.6: PCI INT B -> Link[C0C3] -> GSI 11 > (level, low) -> IRQ 11 > [ 1.827556] serial 0000:00:1f.6: PCI INT B disabled > > > This driver could be supported by SLMODEMD variant, or by hsfmodem software. > > Marv, > I want to recommend him SLMODEMD but would prefer that you verify that > this modem is indeed supported by slmodemd+alsa. Otherwise the modem > may be supported by hsfmodem drivers by linuxant? Which modem driver > should he try to see if it would serve this modem? > > Best Regards, > > > Antonio > > > On Fri, Oct 5, 2012 at 6:23 AM, Gillarn Mutale <gmutale1@xxxxxxxxx> wrote: >>