Dear group, please help with my issue. I am trying to use my modem for faxing but the program cannot access it. It wants the modem to be /dev/ttyS1. I have no experience with linux kernel. My internet connection is not related to the modem (ATT Uverse). Thank you, Gregory Tseytin
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 3.2.0-31-generic-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.24 Linux version 3.2.0-31-generic-pae (buildd@roseapple) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #50-Ubuntu SMP Fri Sep 7 16:39:45 UTC 2012 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=precise AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 03f0:8904 Hewlett-Packard DeskJet 6940 series If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 04:01.0 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP (rev 01) 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01) High Definition Audio cards can host modem chips. For candidate card in slot 04:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:01.0 14f1:2f30 14f1:2000 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:01.0 ---- [ 0.167018] pci 0000:04:01.0: [14f1:2f30] type 0 class 0x000780 [ 0.167034] pci 0000:04:01.0: reg 10: [mem 0xfebf0000-0xfebfffff] [ 0.167043] pci 0000:04:01.0: reg 14: [io 0xec00-0xec07] [ 0.167106] pci 0000:04:01.0: PME# supported from D3hot D3cold [ 0.167110] pci 0000:04:01.0: PME# disabled The PCI slot 04:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1043:83bc Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Modem interrupt assignment and sharing: 43: 1075 1073 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.165520] pci 0000:00:1b.0: [8086:27d8] type 0 class 0x000403 [ 0.165535] pci 0000:00:1b.0: reg 10: [mem 0xf9ffc000-0xf9ffffff 64bit] [ 0.165600] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.165603] pci 0000:00:1b.0: PME# disabled [ 16.809132] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 16.809179] snd_hda_intel 0000:00:1b.0: irq 43 for MSI/MSI-X [ 16.809203] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [ 16.899373] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input4 [ 16.899482] input: HDA Intel Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5 [ 16.899571] input: HDA Intel Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6 [ 16.899659] input: HDA Intel Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7 [ 16.899744] input: HDA Intel Line-Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. New HCF.HSF device 8086:27d8 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller " package="both hcfpcimodem and hsfmodem" CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1043:83bc IRQ=43 IDENT=HCF.HSF For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Support type needed or chipset: HCF.HSF Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt 8086:27d8 could be either a HSF or HCF Conexant modem, because of ambiguous use of the PCI ID by modem assemblers. First try the hcfpcimodem package. If the installation aborts, then use the hsfmodem package. Read DOCs/Conexant.txt for details and Modem/DOCs/YourSystem.txt for follow through guidance. Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k3.2.0_31_generic_pae_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 3.2.0_31_generic_pae They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 04:01.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP " CLASS=0780 PCIDEV=14f1:2f30 SUBSYS=14f1:2000 IRQ=10 HDA2=00:1b.0 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 04:01.0 0780 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP Primary device ID: 14f1:2f30 Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k3.2.0_31_generic_pae_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 3.2.0_31_generic_pae They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.3 and the compiler used in kernel assembly: 4.6 linux-headers-3.2.0-31-generic-pae resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-3.2.0-31-generic-pae If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273272 Feb 4 2011 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------