cannot connect to the modem

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Dear group,

please help with my issue. I am trying to use my modem for faxing but the program cannot access it. It wants the modem to be /dev/ttyS1. I have no experience with linux kernel.
My internet connection is not related to the modem (ATT Uverse).

Thank you,
Gregory Tseytin
 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 3.2.0-31-generic-pae 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=i686,  Ubuntu ,  ALSA_version=1.0.24
Linux version 3.2.0-31-generic-pae (buildd@roseapple) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #50-Ubuntu SMP Fri Sep 7 16:39:45 UTC 2012
 scanModem update of:  2011_08_08

Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/


The dkms driver upgrade utilities are installed,

 There are no blacklisted modem drivers in /etc/modprobe*  files 

 Potentially useful modem drivers now loaded are:
       snd_hda_intel           

Attached USB devices are:
 ID 03f0:8904 Hewlett-Packard DeskJet 6940 series
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:  http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

Candidate PCI devices with modem chips are:
04:01.0 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP (rev 01)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
High Definition Audio cards can host modem chips.

For candidate card in slot 04:01.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 04:01.0	14f1:2f30	14f1:2000	Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP 

 Modem interrupt assignment and sharing: 
 --- Bootup diagnostics for card in PCI slot 04:01.0 ----
[    0.167018] pci 0000:04:01.0: [14f1:2f30] type 0 class 0x000780
[    0.167034] pci 0000:04:01.0: reg 10: [mem 0xfebf0000-0xfebfffff]
[    0.167043] pci 0000:04:01.0: reg 14: [io  0xec00-0xec07]
[    0.167106] pci 0000:04:01.0: PME# supported from D3hot D3cold
[    0.167110] pci 0000:04:01.0: PME# disabled

 The PCI slot 04:01.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:1b.0	8086:27d8	1043:83bc	Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller 

 Modem interrupt assignment and sharing: 
 43:       1075       1073   PCI-MSI-edge      snd_hda_intel
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[    0.165520] pci 0000:00:1b.0: [8086:27d8] type 0 class 0x000403
[    0.165535] pci 0000:00:1b.0: reg 10: [mem 0xf9ffc000-0xf9ffffff 64bit]
[    0.165600] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[    0.165603] pci 0000:00:1b.0: PME# disabled
[   16.809132] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21
[   16.809179] snd_hda_intel 0000:00:1b.0: irq 43 for MSI/MSI-X
[   16.809203] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
[   16.899373] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input4
[   16.899482] input: HDA Intel Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5
[   16.899571] input: HDA Intel Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6
[   16.899659] input: HDA Intel Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[   16.899744] input: HDA Intel Line-Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8

 The PCI slot 00:1b.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

 New HCF.HSF device 8086:27d8
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 00:1b.0:
	Modem chipset  detected on
NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller "
package="both hcfpcimodem and hsfmodem"
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=1043:83bc
IRQ=43
IDENT=HCF.HSF

 For candidate modem in:  00:1b.0
   0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller 
      Primary device ID:  8086:27d8
 Support type needed or chipset:	HCF.HSF
 


Writing DOCs/Intel.txt

For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt

 8086:27d8 could be either a HSF or HCF Conexant modem, because of ambiguous
 use of the PCI ID by modem assemblers. First try the hcfpcimodem package.
 If the installation aborts, then use the hsfmodem package. Read DOCs/Conexant.txt
 for details and Modem/DOCs/YourSystem.txt for follow through guidance.


Modem support packages from Linuxant include resources for compiling drivers.  
If an installer package matching your kernel_version  is not provided,
just install a generic code package.

 From  http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
 download hsfmodem-7.80.02.05full_k3.2.0_31_generic_pae_ubuntu_i386.deb.zip 
 Under Linux unpack with:
 $ unzip hsfmodem*.zip
 Then install with:
 $ sudo dpkg -i hsfmodem*.deb
 Subsequently, the modem should be found with
 $ sudo wvdialconf /etc/wvdial.conf
 Edit in your personal information with:
 $ sudo gedit /etc/wvdial.conf
 and try dialing out with:
 $ sudo wvdial.
 See DOCs/Testing.txt  for details.
 
 The directions following below need only be pursued, if the above procedures are not adequate.

Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion:	3.2.0_31_generic_pae
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php 
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the 
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
	unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
  sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
  rpm -i hsf*.rpm
 Read DOCs/Conexant.txt

Writing DOCs/Conexant.txt



Predictive  diagnostics for card in bus 04:01.0:
	Modem chipset  detected on
NAME="Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP "
CLASS=0780
PCIDEV=14f1:2f30
SUBSYS=14f1:2000
IRQ=10
HDA2=00:1b.0
IDENT=hsfmodem
Driver=hsfmodem-drivers

 For candidate modem in:  04:01.0
   0780 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP 
      Primary device ID:  14f1:2f30
 Support type needed or chipset:	hsfmodem
 


For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt


Modem support packages from Linuxant include resources for compiling drivers.  
If an installer package matching your kernel_version  is not provided,
just install a generic code package.

 From  http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
 download hsfmodem-7.80.02.05full_k3.2.0_31_generic_pae_ubuntu_i386.deb.zip 
 Under Linux unpack with:
 $ unzip hsfmodem*.zip
 Then install with:
 $ sudo dpkg -i hsfmodem*.deb
 Subsequently, the modem should be found with
 $ sudo wvdialconf /etc/wvdial.conf
 Edit in your personal information with:
 $ sudo gedit /etc/wvdial.conf
 and try dialing out with:
 $ sudo wvdial.
 See DOCs/Testing.txt  for details.
 
 The directions following below need only be pursued, if the above procedures are not adequate.

Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion:	3.2.0_31_generic_pae
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php 
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the 
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
	unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
  sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
  rpm -i hsf*.rpm
 Read DOCs/Conexant.txt

Writing DOCs/Conexant.txt


 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.6.3
             and the compiler used in kernel assembly: 4.6

 linux-headers-3.2.0-31-generic-pae resources needed for compiling are not manifestly ready!

 If compiling is necessary packages must be installed, providing:
	 linux-headers-3.2.0-31-generic-pae


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 273272 Feb  4  2011 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/  get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:

     Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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