Marco, Try to get more diagnositic information with something like: ---- If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. ---- MarvS, scanModem maintainer On Fri, Jul 27, 2012 at 12:09 AM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Marco, > > Thank you for submitting ModemData.txt. I am forwarding to list as I > had requested you to do so not only to me so that others may advice > you as well. > > scanModem reports: > A candidate modem is not transparent among the PCI devices: > > so another scenario applies here, since the machine is 64 bit, it > makes things a bit more difficult as the line below states: > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 > modem controllers. > In both cases, 32 bit libraries must be installed to support the > slmodemd helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes > are x86_64 competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on > x86_64 systems. > > Hope others can squash any doubts as to if the modem is unsupported. > > Regards, > > > Antonio > > > ---------- Forwarded message ---------- > From: Marco Agudelo <magudelo58@xxxxxxxxx> > Date: Thu, Jul 26, 2012 at 10:55 PM > Subject: Re: Modem for Toshiba Satellite L305D-S5934 > To: Antonio Olivares <olivares14031@xxxxxxxxx> > > > Hi Antonio, > > Sorry for the late reply, I didn't check my personal until now. > > Attached is the file you requested. Thanks a lot for taking a look on this case. > > Saludos, > Marco Agudelo > > > > On Wed, Jul 25, 2012 at 10:56 PM, Antonio Olivares > <olivares14031@xxxxxxxxx> wrote: >> >> Dear Marco, >> >> I hope you do not mind, but if you can please download scanModem.gz >> and do the following: >> >> http://linmodems.technion.ac.il/packages/scanModem.gz >> >> Download the above file, copy it to your linux partition, then run the >> following commands where you copied the file to a certain directory >> $ cd `to_the_directory_you_copied_scanModem.gz` >> $ gunzip scanModem.gz >> $ chmod +x scanModem >> $ sudo ./scanModem >> >> it should output some files and a directory (Modem) with a file called >> ModemData.txt. Please send us (discuss@xxxxxxxxxxxxx) the file >> ModemData.txt. With the information from ModemData.txt we can proceed >> to give you further advice with regards to the internal modem on your >> machine. >> >> Best Regards, >> >> >> Antonio >> >> On Wed, Jul 25, 2012 at 10:39 PM, Marco Agudelo <magudelo58@xxxxxxxxx> wrote: >> > Hi, >> > >> > I have a Toshiba Satellite L305D-S5934 with AMD 64 bits and the following >> > release of Ubuntu installed: >> > >> > LSB Version: >> > core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch >> > Distributor ID: Ubuntu >> > Description: Ubuntu 12.04 LTS >> > Release: 12.04 >> > Codename: precise >> > >> > The PC came with a Modem installed that is not being recognized in the >> > Ubuntu distro. >> > >> > I'll be more than happy trying to compile your driver and test it in this >> > machine if you send me the corresponding instructions and send you back the >> > built package if it works. >> > >> > Thank you, >> > >> > Marco Agudelo >> > >> >
