Marco,
Thank you for submitting ModemData.txt. I am forwarding to list as I
had requested you to do so not only to me so that others may advice
you as well.
scanModem reports:
A candidate modem is not transparent among the PCI devices:
so another scenario applies here, since the machine is 64 bit, it
makes things a bit more difficult as the line below states:
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97
modem controllers.
In both cases, 32 bit libraries must be installed to support the
slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be
installed to support the slmodemd helper having a precompiled 32 bit
component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes
are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on
x86_64 systems.
Hope others can squash any doubts as to if the modem is unsupported.
Regards,
Antonio
---------- Forwarded message ----------
From: Marco Agudelo <magudelo58@xxxxxxxxx>
Date: Thu, Jul 26, 2012 at 10:55 PM
Subject: Re: Modem for Toshiba Satellite L305D-S5934
To: Antonio Olivares <olivares14031@xxxxxxxxx>
Hi Antonio,
Sorry for the late reply, I didn't check my personal until now.
Attached is the file you requested. Thanks a lot for taking a look on this case.
Saludos,
Marco Agudelo
On Wed, Jul 25, 2012 at 10:56 PM, Antonio Olivares
<olivares14031@xxxxxxxxx> wrote:
>
> Dear Marco,
>
> I hope you do not mind, but if you can please download scanModem.gz
> and do the following:
>
> http://linmodems.technion.ac.il/packages/scanModem.gz
>
> Download the above file, copy it to your linux partition, then run the
> following commands where you copied the file to a certain directory
> $ cd `to_the_directory_you_copied_scanModem.gz`
> $ gunzip scanModem.gz
> $ chmod +x scanModem
> $ sudo ./scanModem
>
> it should output some files and a directory (Modem) with a file called
> ModemData.txt. Please send us (discuss@xxxxxxxxxxxxx) the file
> ModemData.txt. With the information from ModemData.txt we can proceed
> to give you further advice with regards to the internal modem on your
> machine.
>
> Best Regards,
>
>
> Antonio
>
> On Wed, Jul 25, 2012 at 10:39 PM, Marco Agudelo <magudelo58@xxxxxxxxx> wrote:
> > Hi,
> >
> > I have a Toshiba Satellite L305D-S5934 with AMD 64 bits and the following
> > release of Ubuntu installed:
> >
> > LSB Version:
> > core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch
> > Distributor ID: Ubuntu
> > Description: Ubuntu 12.04 LTS
> > Release: 12.04
> > Codename: precise
> >
> > The PC came with a Modem installed that is not being recognized in the
> > Ubuntu distro.
> >
> > I'll be more than happy trying to compile your driver and test it in this
> > machine if you send me the corresponding instructions and send you back the
> > built package if it works.
> >
> > Thank you,
> >
> > Marco Agudelo
> >
> >
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.2.0-25-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.24
Linux version 3.2.0-25-generic (buildd@crested) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 04f2:b070 Chicony Electronics Co., Ltd
ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:4383 1179:ff68 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia
Modem interrupt assignment and sharing:
16: 2070 614 IO-APIC-fasteoi ohci_hcd:usb2, snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 2.689799] pci 0000:00:14.2: [1002:4383] type 0 class 0x000403
[ 2.689825] pci 0000:00:14.2: reg 10: [mem 0xee400000-0xee403fff 64bit]
[ 2.689901] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 2.689906] pci 0000:00:14.2: PME# disabled
[ 34.901777] snd_hda_intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 35.415894] input: HDA ATI SB Mic as /devices/pci0000:00/0000:00:14.2/sound/card0/input8
[ 35.416076] input: HDA ATI SB Front Headphone as /devices/pci0000:00/0000:00:14.2/sound/card0/input9
The PCI slot 00:14.2 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xee400000 irq 16
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xee400000 irq 16
PCI slot 00:14.2 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/3.2.0-27-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-25-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-24-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-23-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:12.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB600 Non-Raid-5 SATA
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 14)
00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB600 IDE
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS690M [Radeon X1200 Series]
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
04:00.0 Ethernet controller: Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) (rev 01)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia "
CLASS=0403
PCIDEV=1002:4383
SUBSYS=1179:ff68
IRQ=16
HDA2=00:14.2
SOFT=1002:4383.HDA
For candidate modem in: 00:14.2
0403 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia
Primary device ID: 1002:4383
Subsystem PCI_id 1179:ff68
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.6_alsa1.0.24.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.6.3
and the compiler used in kernel assembly: 4.6
linux-headers-3.2.0-25-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-3.2.0-25-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 325744 Feb 4 2011 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
