Marvin, Many thanks for your help. I followed your instructions and got:- [: 10: -ne: unexpected operator These script shuts down support for Ethernet and Pcmcia and unloads Non-essential modules. This is a pre-cautionary step when resource conflicts are suspected. The script is obvious and can be easily modified should you choose to do so. Should you wish to avoid shutdown actions, Abort now with: Ctrl-C or to continue: Enterread: 23: arg count ============================================== There is an eth0, shutting it down Ignoring unknown interface eth0=eth0. ifdown: interface down not configured With retention of power sensor and mouse drivers, Initiating removals of unused modules with: modprobe -r ModuleName -- Action summary from file Unload.txt --- MODULES_INITIAL=agrserial agrmodem binfmt_misc vboxnetadp vboxnetflt vboxdrv parport_pc ppdev vesafb snd_hda_codec_hdmi nvidia snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep joydev snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device snd psmouse soundcore sis_agp snd_page_alloc lp serio_raw uvcvideo videodev parport mos7840 usbserial video ahci sis190 libahci modprobe -r on: agrserial binfmt_misc vboxnetadp vboxnetflt parport_pc ppdev vesafb snd_hda_codec_hdmi nvidia snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep joydev snd_pcm snd_seq_midi snd_timer snd soundcore sis_agp snd_page_alloc lp serio_raw uvcvideo mos7840 video ahci sis190 libahci MODULES_FINAL=binfmt_misc vesafb snd_hda_codec_hdmi nvidia snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_timer snd psmouse soundcore snd_page_alloc ahci libahci Bye ian@ian-laptop:~/Downloads/Unloading$ sudo wvdialconf wvtest.conf Editing `wvtest.conf'. Scanning your serial ports for a modem. Modem Port Scan<*1>: S0 S1 S2 S3 S4 S5 S6 S7 Modem Port Scan<*1>: S8 S9 S10 S11 S12 S13 S14 S15 Modem Port Scan<*1>: S16 S17 S18 S19 S20 S21 S22 S23 Modem Port Scan<*1>: S24 S25 S26 S27 S28 S29 S30 S31 Sorry, no modem was detected! Is it in use by another program? Did you configure it properly with setserial? Please read the FAQ at http://alumnit.ca/wiki/?WvDial ============================== Does this mean the modem isn't set up? Kind Regards, Ian On 28/08/11 17:22, Marvin Stodolsky wrote: > Ian, > > Per earlier, please run > $ sudo /unloading > before running > $ sudo wvdialconf wvtest > > Since this combination worked for you before, likely it will again. > Once basic responsiveness of the modem is thus confirmed, > you can proceed with FAX specific tests. > > On http://linmodems.technion.ac.il/packages/ there is a faxing.tar.gz > with guidance for setting up fax. This was worked up for modems using > the /dev/ttySL0 port > Thus in your trials, substitute ttySAGR for ttySL0 > > MarvS > > On Sun, Aug 28, 2011 at 11:27 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >> Jacques, >> >> My apologies - I will try to give as much information as possible. I am >> most grateful for all your help, but I didn't appreciate that my >> situation hadn't been observed before. >> >> On completion of the sudo modprobe command, I don't get any message - >> only a fresh command line. >> >> On the wvdialconf command. I get (from memory) a listing containing S1 >> S2 .... I can try to run the command again, but I may not be able to >> capture the output - unless a photo would suffice. >> >> After the output, the command line prompt was appended to the current >> line, not on a new line - at that point, the mouse cursor still worked. >> When I hit Enter, then the laptop froze. >> >> When I said the laptop "froze", the mouse cursor had disappeared, and no >> keyboard inputs generated any response. >> >> My only way to restart the laptop was to depress the "On" button for >> several seconds. >> >> I have looked for wvtest.conf but cannot seem to locate it, and the >> searches throughout my laptop are taking a long time without any >> results. Where should I find it? >> >> Kind Regards, >> >> >> Ian >> >> >> On 28/08/11 15:21, Jacques Goldberg wrote: >>> Ian >>> >>> I always select not to "compete" with Marv becaise it distubs more >>> than it helps. >>> I answer to save your time waiting and his time answering >>> We do not see your screen. We have no other source than you. So we >>> must ask you NOT to be terse in your answer. Please give us all details. >>> You gave the sudo modprobe command: what did it output to the screen? >>> Then you gave the sudo wvdialconf command as shown by Marv sudo >>> wvdialconf wvtest.conf with a carriage return like when you give any >>> console command, right? >>> But what happened next? >>> Did wvdialconf write anything to the screen? If yes, what? What does >>> mean "after the wvdialconf the laptop froze"? did wvdialconf complete >>> with a prompt at the end of the output text, which suggests that >>> wvdialconf did print something? >>> If indeed you got a prompt after running wvdialconf, what did you try >>> to do ? Did you try several things, in several windows, none of which >>> gave any sign of life, to conclude that the laptop froze? >>> How did you restart the laptop? >>> Most important, have you checked if a file named wvtest.conf has been >>> created in your computer? We badly need its contents, if it exists! >>> >>> >>> Jacques >>> >>> On 08/28/2011 04:53 PM, Ian Smith wrote: >>>> Marvin, >>>> >>>> Many thanks - I tried the modprobe -which worked, but after the >>>> wvdialconf - my laptop froze - but only (it seems) once I add a >>>> carriage return as the prompt is on the end of the output text. >>>> >>>> Kind Regards, >>>> >>>> >>>> Ian >>>> >>>> On 28/08/11 13:11, Marvin Stodolsky wrote: >>>>> Ian, >>>>> >>>>> A first simple response test is: >>>>> $ sudo modprobe agrserial >>>>> $ sudo wvdialconf wvtest.txt >>>>> >>>>> MarvS >>>>> >>>>> On Sun, Aug 28, 2011 at 6:56 AM, Ian Smith <ismith@xxxxxxxxxxxxxx >>>>> <mailto:ismith@xxxxxxxxxxxxxx>> wrote: >>>>> >>>>> Marvin, >>>>> >>>>> Many thanks - I did as you instructed, and there was no crash, >>>>> but how can I tell if the modem is working - I can't seem to see >>>>> any new device - or anything that seems to be a modem? >>>>> >>>>> Sorry for being so daft. >>>>> >>>>> Kind Regards, >>>>> >>>>> >>>>> Ian >>>>> >>>>> On 28/08/11 11:40, Marvin Stodolsky wrote: >>>>>> Ian, >>>>>> >>>>>> Try installing the attached with: >>>>>> >>>>>> $ sudo dpkg -i agrsm-tools*.deb >>>>>> >>>>>> It is OK on my System >>>>>> If the install is OK, it will later suffice to activate the >>>>>> modem with: >>>>>> $ sudo modprobe agrserial >>>>>> >>>>>> MarvS >>>>>> >>>>>> >>>>>> On Sun, Aug 28, 2011 at 5:43 AM, Ian Smith , Aug 28, 2011 at >>>>>> 5:43 AM, Ian Smith <ismith@xxxxxxxxxxxxxx >>>>>> <mailto:ismith@xxxxxxxxxxxxxx>> wrote: >>>>>> >>>>>> Marvin, >>>>>> My apologies for the delay in getting back to you. >>>>>> >>>>>> When I tried to install the package, Ubuntu Software Centre >>>>>> complains, saying "wrong-file-owner-uid-or-gid" for maybe >>>>>> all of the files. How should I proceed? >>>>>> >>>>>> Kind Regards, >>>>>> >>>>>> >>>>>> Ian >>>>>> >>>>>> On 13/08/11 00:55, Marvin Stodolsky wrote: >>>>>>> Updates of the two packages to 2.6.38 level, >>>>>>> including the new Debian/Ubuntu packaging requirements >>>>>>> >>>>>>> Ian, >>>>>>> Nothing is required on your part. You can use your >>>>>>> already installed code. >>>>>>> Only the packaging is different >>>>>>> >>>>>>> MarvS >>>>>>> >>>>>>> On Thu, Aug 11, 2011 at 8:59 PM, Marvin Stodolsky >>>>>>> <marvin.stodolsky@xxxxxxxxx >>>>>>> <mailto:marvin.stodolsky@xxxxxxxxx>> wrote: >>>>>>> >>>>>>> Just a minor change in the packaging procedure, >>>>>>> because the older package will not install on current >>>>>>> Debian/Ubuntu systems. >>>>>>> Discard the old package. >>>>>>> >>>>>>> MarvS >>>>>>> >>>>>>> >