Jacques, My apologies - I will try to give as much information as possible. I am most grateful for all your help, but I didn't appreciate that my situation hadn't been observed before. On completion of the sudo modprobe command, I don't get any message - only a fresh command line. On the wvdialconf command. I get (from memory) a listing containing S1 S2 .... I can try to run the command again, but I may not be able to capture the output - unless a photo would suffice. After the output, the command line prompt was appended to the current line, not on a new line - at that point, the mouse cursor still worked. When I hit Enter, then the laptop froze. When I said the laptop "froze", the mouse cursor had disappeared, and no keyboard inputs generated any response. My only way to restart the laptop was to depress the "On" button for several seconds. I have looked for wvtest.conf but cannot seem to locate it, and the searches throughout my laptop are taking a long time without any results. Where should I find it? Kind Regards, Ian On 28/08/11 15:21, Jacques Goldberg wrote: > Ian > > I always select not to "compete" with Marv becaise it distubs more > than it helps. > I answer to save your time waiting and his time answering > We do not see your screen. We have no other source than you. So we > must ask you NOT to be terse in your answer. Please give us all details. > You gave the sudo modprobe command: what did it output to the screen? > Then you gave the sudo wvdialconf command as shown by Marv sudo > wvdialconf wvtest.conf with a carriage return like when you give any > console command, right? > But what happened next? > Did wvdialconf write anything to the screen? If yes, what? What does > mean "after the wvdialconf the laptop froze"? did wvdialconf complete > with a prompt at the end of the output text, which suggests that > wvdialconf did print something? > If indeed you got a prompt after running wvdialconf, what did you try > to do ? Did you try several things, in several windows, none of which > gave any sign of life, to conclude that the laptop froze? > How did you restart the laptop? > Most important, have you checked if a file named wvtest.conf has been > created in your computer? We badly need its contents, if it exists! > > > Jacques > > On 08/28/2011 04:53 PM, Ian Smith wrote: >> Marvin, >> >> Many thanks - I tried the modprobe -which worked, but after the >> wvdialconf - my laptop froze - but only (it seems) once I add a >> carriage return as the prompt is on the end of the output text. >> >> Kind Regards, >> >> >> Ian >> >> On 28/08/11 13:11, Marvin Stodolsky wrote: >>> Ian, >>> >>> A first simple response test is: >>> $ sudo modprobe agrserial >>> $ sudo wvdialconf wvtest.txt >>> >>> MarvS >>> >>> On Sun, Aug 28, 2011 at 6:56 AM, Ian Smith <ismith@xxxxxxxxxxxxxx >>> <mailto:ismith@xxxxxxxxxxxxxx>> wrote: >>> >>> Marvin, >>> >>> Many thanks - I did as you instructed, and there was no crash, >>> but how can I tell if the modem is working - I can't seem to see >>> any new device - or anything that seems to be a modem? >>> >>> Sorry for being so daft. >>> >>> Kind Regards, >>> >>> >>> Ian >>> >>> On 28/08/11 11:40, Marvin Stodolsky wrote: >>>> Ian, >>>> >>>> Try installing the attached with: >>>> >>>> $ sudo dpkg -i agrsm-tools*.deb >>>> >>>> It is OK on my System >>>> If the install is OK, it will later suffice to activate the >>>> modem with: >>>> $ sudo modprobe agrserial >>>> >>>> MarvS >>>> >>>> >>>> On Sun, Aug 28, 2011 at 5:43 AM, Ian Smith , Aug 28, 2011 at >>>> 5:43 AM, Ian Smith <ismith@xxxxxxxxxxxxxx >>>> <mailto:ismith@xxxxxxxxxxxxxx>> wrote: >>>> >>>> Marvin, >>>> My apologies for the delay in getting back to you. >>>> >>>> When I tried to install the package, Ubuntu Software Centre >>>> complains, saying "wrong-file-owner-uid-or-gid" for maybe >>>> all of the files. How should I proceed? >>>> >>>> Kind Regards, >>>> >>>> >>>> Ian >>>> >>>> On 13/08/11 00:55, Marvin Stodolsky wrote: >>>>> Updates of the two packages to 2.6.38 level, >>>>> including the new Debian/Ubuntu packaging requirements >>>>> >>>>> Ian, >>>>> Nothing is required on your part. You can use your >>>>> already installed code. >>>>> Only the packaging is different >>>>> >>>>> MarvS >>>>> >>>>> On Thu, Aug 11, 2011 at 8:59 PM, Marvin Stodolsky >>>>> <marvin.stodolsky@xxxxxxxxx >>>>> <mailto:marvin.stodolsky@xxxxxxxxx>> wrote: >>>>> >>>>> Just a minor change in the packaging procedure, >>>>> because the older package will not install on current >>>>> Debian/Ubuntu systems. >>>>> Discard the old package. >>>>> >>>>> MarvS >>>>> >>>>> >>>> >>> >
