Mohammad, Now you have 32 bit linux installed, and there exists a driver that has had no success reports. You may try it out and report back. 1) First try to install dkms for your machine: Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms 2) Download the packages http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-11c11040_20110811_i386.deb and The newer version, not this one, http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-tools_0.0.1_all.deb (does not work under newer Ubuntu versions), the 0.0.2 version not yet mounted. and try installing with do dkms instructions. Read Agrsm.txt in DOCs/ folder for further details. The driver might not work, but it might help find out what is needed for it to work? Predictive diagnostics for card in bus 002: Modem chipset detected on SLOT="Bus 002 Device 003:" NAME="Agere Systems, Inc. (Lucent) Systems Soft Modem" bus=002 USBmodemID=047e:2892 IDENT=agrsm Driver=agrsm For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 002 Agere Systems, Inc. (Lucent) Systems Soft Modem Primary device ID: 047e:2892 Support type needed or chipset: agrsm Writing DOCs/Intel.txt The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Please report back with some information on this modem. Marv, The 0.02 version of agrsm-tools is not present. Did I overlook it? Hope that it is mounted and just an oversight on my part. Regards, Antonio On Wed, Aug 24, 2011 at 3:55 AM, Mohammad Javad Naderi <mjnaderi@xxxxxxxxx> wrote: > hi, > > I had a 64bit ubuntu installed on my laptop and there was no modem > drivers for my x86_64. Now I have installed a 32bit ubuntu and > attached the new ModemData.txt file. > My modem is a usb external modem. Please help me use it! > > Regards, > MohammadJavad Naderi >