hi, I had a 64bit ubuntu installed on my laptop and there was no modem drivers for my x86_64. Now I have installed a 32bit ubuntu and attached the new ModemData.txt file. My modem is a usb external modem. Please help me use it! Regards, MohammadJavad Naderi
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.35-22-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.35-22-generic (buildd@rothera) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu4) ) #33-Ubuntu SMP Sun Sep 19 20:34:50 UTC 2010 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=maverick AptRepositoryStem=http://ir.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 1c4f:0003 SiGma Micro HID controller ID 047e:2892 Agere Systems, Inc. (Lucent) Systems Soft Modem ID 8087:0024 Intel Corp. Integrated Rate Matching Hub ID 04fc:2801 Sunplus Technology Co., Ltd ID 8087:0024 Intel Corp. Integrated Rate Matching Hub If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:16.0 Communication controller: Intel Corporation Cougar Point HECI Controller #1 (rev 04) 00:1b.0 Audio device: Intel Corporation Cougar Point High Definition Audio Controller (rev 04) High Definition Audio cards can host modem chips. For candidate card in slot 00:16.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:16.0 8086:1c3a 1025:0504 Communication controller: Intel Corporation Cougar Point HECI Controller #1 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:16.0 ---- [ 1.084433] pci 0000:00:16.0: reg 10: [mem 0xd1b04000-0xd1b0400f 64bit] [ 1.084504] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold [ 1.084509] pci 0000:00:16.0: PME# disabled The PCI slot 00:16.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:1c20 1025:0504 Audio device: Intel Corporation Cougar Point High Definition Audio Controller Modem interrupt assignment and sharing: 46: 1787 0 0 0 474 0 0 0 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 1.084734] pci 0000:00:1b.0: reg 10: [mem 0xd1b00000-0xd1b03fff 64bit] [ 1.084809] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 1.084814] pci 0000:00:1b.0: PME# disabled [ 8.450177] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 8.450249] HDA Intel 0000:00:1b.0: irq 46 for MSI/MSI-X [ 8.450286] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 002: Modem chipset detected on SLOT="Bus 002 Device 003:" NAME="Agere Systems, Inc. (Lucent) Systems Soft Modem" bus=002 USBmodemID=047e:2892 IDENT=agrsm Driver=agrsm For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 002 Agere Systems, Inc. (Lucent) Systems Soft Modem Primary device ID: 047e:2892 Support type needed or chipset: agrsm Writing DOCs/Intel.txt The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Predictive diagnostics for card in bus 00:16.0: Modem chipset not detected on NAME="Communication controller: Intel Corporation Cougar Point HECI Controller #1 " CLASS=0780 PCIDEV=8086:1c3a SUBSYS=1025:0504 IRQ=10 HDA2=00:1b.0 For candidate modem in: 00:16.0 0780 Communication controller: Intel Corporation Cougar Point HECI Controller #1 Primary device ID: 8086:1c3a Support type needed or chipset: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation Cougar Point High Definition Audio Controller " CLASS=0403 PCIDEV=8086:1c20 SUBSYS=1025:0504 IRQ=46 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation Cougar Point High Definition Audio Controller Primary device ID: 8086:1c20 Support type needed or chipset: The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.5 and the compiler used in kernel assembly: 4.4.5 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.35-22-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------