Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35.6-45.fc14.i686
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, fedora , ALSA_version=1.0.23
Linux version 2.6.35.6-45.fc14.i686 (mockbuild@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 4.5.1 20100924 (Red Hat 4.5.1-4) (GCC) ) #1 SMP Mon Oct 18 23:56:17 UTC 2010
scanModem update of: 2011_08_08
/etc/lsb-release not found
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 15d9:0a4c Trust International B.V. USB+PS/2 Optical Mouse
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
ID 0461:4db6 Primax Electronics, Ltd
ID 03eb:0902 Atmel Corp. 4-Port Hub
ID 03f0:231d Hewlett-Packard
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
01:00.1 Audio device: ATI Technologies Inc RV710/730
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:3b64 103c:1411 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 0.916491] pci 0000:00:16.0: reg 10: [mem 0xd4604000-0xd460400f 64bit]
[ 0.916547] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 0.916551] pci 0000:00:16.0: PME# disabled
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:3b56 103c:1411 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Modem interrupt assignment and sharing:
48: 275 280 247 245 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.916718] pci 0000:00:1b.0: reg 10: [mem 0xd4600000-0xd4603fff 64bit]
[ 0.916774] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.916779] pci 0000:00:1b.0: PME# disabled
[ 15.375901] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0
[ 15.375951] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0
[ 15.375960] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 15.376026] HDA Intel 0000:00:1b.0: irq 48 for MSI/MSI-X
[ 15.376056] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 15.576716] input: HDA Intel Mic at Ext Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 15.576820] input: HDA Intel HP Out at Ext Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 01:00.1, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:00.1 1002:aa38 103c:1411 Audio device: ATI Technologies Inc RV710/730
Modem interrupt assignment and sharing:
49: 41 28 17 18 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 01:00.1 ----
[ 0.917767] pci 0000:01:00.1: reg 10: [mem 0xd4510000-0xd4513fff]
[ 0.917801] pci 0000:01:00.1: supports D1 D2
[ 15.576997] HDA Intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17
[ 15.577056] HDA Intel 0000:01:00.1: irq 49 for MSI/MSI-X
[ 15.577080] HDA Intel 0000:01:00.1: setting latency timer to 64
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
01:00.0 VGA compatible controller: ATI Technologies Inc M93 [Mobility Radeon HD 4500 Series]
01:00.1 Audio device: ATI Technologies Inc RV710/730
44:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
45:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
gedit /etc/wvdial.conf
will be able to dial out with Root permission:
wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller "
CLASS=0780
PCIDEV=8086:3b64
SUBSYS=103c:1411
IRQ=10
HDA2=00:1b.0
HDA2=01:00.1
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Primary device ID: 8086:3b64
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio "
CLASS=0403
PCIDEV=8086:3b56
SUBSYS=103c:1411
IRQ=48
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Primary device ID: 8086:3b56
Support type needed or chipset:
Predictive diagnostics for card in bus 01:00.1:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RV710/730"
CLASS=0403
PCIDEV=1002:aa38
SUBSYS=103c:1411
IRQ=49
For candidate modem in: 01:00.1
0403 Audio device: ATI Technologies Inc RV710/730
Primary device ID: 1002:aa38
Support type needed or chipset:
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.5.1
and the compiler used in kernel assembly: 4.5.1
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.5
linuc_headers base folder /lib/modules/2.6.35.6-45.fc14.i686/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwxr-xr-x. 1 root root 350632 Jun 16 2010 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
lock
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 virbr0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
