SJD, scanModem reports that it did not detect a modem among pci devices : A candidate modem is not transparent among the PCI devices: ------------------------------------------------ 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05) 01:00.0 VGA compatible controller: ATI Technologies Inc M93 [Mobility Radeon HD 4500 Series] 01:00.1 Audio device: ATI Technologies Inc RV710/730 44:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 45:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) ------------------------------------------------ with USB, bridge, and RAM devices not displayed. If a High Definition Audio card is present, if might be hosted on the Subsystem. If your modem is an external USB type, connected by an external serial cable, or mounted internally on an ISA card, then scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial You may try $ su - passwd: # wvdialconf /etc/wvdial.conf to see if it would detect a modem? otherwise run Microsoft diagnostics if an alternative boot into windows is available. Regards, Antonio On Tue, Aug 23, 2011 at 10:02 AM, S. J. D <jpalm182@xxxxxxxxx> wrote: > >