Dear Friend,
I have a laptop with ubuntu 11.04 64bit and a Dell usb external modem.
Please help me connecting Internet via ubuntu. ModemData.txt is attached.
Best regards,
MohammadJavad Naderi
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YourName, YourCountry kernel 2.6.38-8-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
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They will know your Country's modem code, which may be essential for dialup service.
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So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.38-8-generic (buildd@allspice) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu3) ) #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=natty
AptRepositoryStem=http://ir.archive.ubuntu.com/ubuntu/ file:///media/01CC528ACF824F90/U/UbuntuRepos64/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 1c4f:0003 SiGma Micro HID controller
ID 047e:2892 Agere Systems, Inc. (Lucent) Systems Soft Modem
ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
ID 04fc:2801 Sunplus Technology Co., Ltd
ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 04)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:1c3a 1025:0504 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 1.987900] pci 0000:00:16.0: [8086:1c3a] type 0 class 0x000780
[ 1.987935] pci 0000:00:16.0: reg 10: [mem 0xd1b04000-0xd1b0400f 64bit]
[ 1.988030] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 1.988036] pci 0000:00:16.0: PME# disabled
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:1c20 1025:0504 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller
Modem interrupt assignment and sharing:
51: 947 0 0 0 0 0 0 0 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 1.990785] pci 0000:00:1b.0: [8086:1c20] type 0 class 0x000403
[ 1.990811] pci 0000:00:1b.0: reg 10: [mem 0xd1b00000-0xd1b03fff 64bit]
[ 1.990910] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 1.990916] pci 0000:00:1b.0: PME# disabled
[ 19.850638] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 19.850717] HDA Intel 0000:00:1b.0: irq 51 for MSI/MSI-X
[ 19.850752] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 20.500649] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 20.500722] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 002:
Modem chipset detected on
SLOT="Bus 002 Device 012:"
NAME="Agere Systems, Inc. (Lucent) Systems Soft Modem"
bus=002
USBmodemID=047e:2892
IDENT=agrsm
Driver=agrsm
For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html
For candidate modem in: 002
Agere Systems, Inc. (Lucent) Systems Soft Modem
Primary device ID: 047e:2892
Support type needed or chipset: agrsm
Writing DOCs/Intel.txt
There is no agrsm software support for x86_64 systems, through the modem may be
supported on Intel/i386 installations, which do more slowly servce x86_64 processors.
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets KV* PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz
11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !!
11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !!
All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Additionally there are;
automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background agrsm_howto.txt
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success
!! Latest update with major credit to Nikolay Zhuravlev
But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html
For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary.
Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase:
options snd-hda-intel power_save=10
to:
options snd-hda-intel power_save=0
or the agrsm drivers will not function. For Ubuntu related systems this can be done with:
$ sudo gedit /etc/modprobe.d/alsa-base.conf
Report from Bjorn Wielens:
Please note- trying to load the modules on a OpenSuSE 11.2 system gives
an error about the module_version symbol. Using:
# modprobe --force agrmodem
# modprobe --force agrserial
is necessary to load the drivers, and does not appear to cause ill effects.
All of the above packages are dkms competent. This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.
-------------- end Agere Systems section -------------------
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1 "
CLASS=0780
PCIDEV=8086:1c3a
SUBSYS=1025:0504
IRQ=10
HDA2=00:1b.0
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1
Primary device ID: 8086:1c3a
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller "
CLASS=0403
PCIDEV=8086:1c20
SUBSYS=1025:0504
IRQ=51
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller
Primary device ID: 8086:1c20
Support type needed or chipset:
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.5.2
and the compiler used in kernel assembly: 4.5.2
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.5
linuc_headers base folder /lib/modules/2.6.38-8-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
