Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.38-11-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.38-11-generic (buildd@allspice) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu4) ) #48-Ubuntu SMP Fri Jul 29 19:02:55 UTC 2011 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=natty AptRepositoryStem=http://th.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_hda_intel Attached USB devices are: ID 093a:260f Pixart Imaging, Inc. PAC7311 SnakeCam ID 12d1:1001 Huawei Technologies Co., Ltd. E620 USB Modem ID 08ec:2039 M-Systems Flash Disk Pioneers TravelDrive ID 0409:005a NEC Corp. HighSpeed Hub ID 046d:c05b Logitech, Inc. ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) ID 04e8:341b Samsung Electronics Co., Ltd SCX-4200 series ID 0409:005a NEC Corp. HighSpeed Hub If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 02:07.0 Communication controller: Conexant Systems, Inc. HCF 56k Modem (rev 08) 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) High Definition Audio cards can host modem chips. For candidate card in slot 02:07.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:07.0 14f1:1025 14f1:1025 Communication controller: Conexant Systems, Inc. HCF 56k Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 02:07.0 ---- [ 0.810082] pci 0000:02:07.0: [14f1:1025] type 0 class 0x000780 [ 0.810101] pci 0000:02:07.0: reg 10: [mem 0xbead0000-0xbeadffff] [ 0.810115] pci 0000:02:07.0: reg 14: [io 0xd800-0xd807] [ 0.813653] pci 0000:02:07.0: no compatible bridge window for [mem 0xbead0000-0xbeadffff] [ 0.826238] pci 0000:02:07.0: BAR 0: assigned [mem 0xfeb00000-0xfeb0ffff] [ 0.826244] pci 0000:02:07.0: BAR 0: error updating (0xfeb00000 != 0xbea00000) [ 0.826246] pci 0000:02:07.0: BAR 0: set to [mem 0xfeb00000-0xfeb0ffff] (PCI address [0xfeb00000-0xfeb0ffff]) For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:4383 1849:0397 Audio device: ATI Technologies Inc SBx00 Azalia Modem interrupt assignment and sharing: 41: 0 2 38 2714 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- [ 0.772173] pci 0000:00:14.2: [1002:4383] type 0 class 0x000403 [ 0.772200] pci 0000:00:14.2: reg 10: [mem 0xf9ff4000-0xf9ff7fff 64bit] [ 0.772271] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold [ 0.772275] pci 0000:00:14.2: PME# disabled [ 14.236826] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 14.236908] HDA Intel 0000:00:14.2: irq 41 for MSI/MSI-X The PCI slot 00:14.2 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. New HCF.HSF device 1002:4383 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:14.2: Modem chipset detected on NAME="Audio device: ATI Technologies Inc SBx00 Azalia " package="both hcfpcimodem and hsfmodem" CLASS=0403 PCIDEV=1002:4383 SUBSYS=1849:0397 IRQ=41 IDENT=HCF.HSF For candidate modem in: 00:14.2 0403 Audio device: ATI Technologies Inc SBx00 Azalia Primary device ID: 1002:4383 Support type needed or chipset: HCF.HSF For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt 1002:4383 could be either a HSF or HCF Conexant modem, because of ambiguous use of the PCI ID by modem assemblers. First try the hcfpcimodem package. If the installation aborts, then use the hsfmodem package. Read DOCs/Conexant.txt for details and Modem/DOCs/YourSystem.txt for follow through guidance. Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. >From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.38_11_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.38_11_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 02:07.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. HCF 56k Modem " CLASS=0780 PCIDEV=14f1:1025 SUBSYS=14f1:1025 IRQ=11 HDA2=00:14.2 IDENT=HCF.HSF For candidate modem in: 02:07.0 0780 Communication controller: Conexant Systems, Inc. HCF 56k Modem Primary device ID: 14f1:1025 Support type needed or chipset: HCF.HSF For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt 14f1:1025 could be either a HSF or HCF Conexant modem, because of ambiguous use of the PCI ID by modem assemblers. First try the hcfpcimodem package. If the installation aborts, then use the hsfmodem package. Read DOCs/Conexant.txt for details and Modem/DOCs/YourSystem.txt for follow through guidance. Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. >From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.38_11_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.38_11_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.5.2 and the compiler used in kernel assembly: 4.5.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.5 linuc_headers base folder /lib/modules/2.6.38-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. Compressed files at: /usr/src/qc-usb.tar.bz2 If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 325744 2011-02-04 15:42 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth1 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/15-huawei-155x.rules:RUN+="/lib/udev/modem-modeswitch --vendor 0x$attr{idVendor} --product 0x$attr{idProduct} --type option-zerocd" Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e /dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) /etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e /dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) || (/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout /dev/slusb0) /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------