Antonio, Please send us output of $ sudo wvdialconf /etc/wvdial.conf What do you get? send it to us. scanModem only looks for PCI modems and can find usb ones. Regards, Antonio On Wed, Aug 3, 2011 at 3:54 PM, Antonio Cruz <mvcrcc@xxxxxxx> wrote: > Hi, > > I read the advice but I don´t understand if it refers to any USB modem or > just to USB modem conected using an external serial cable or mounted > internally on an ISA card. However I tried with wvdialconf as root but it > didn´t detect my modem. > > Thanks for your answer, > > Antonio > > El 03/08/2011 02:42 p.m., Antonio Olivares escribió: >> >> Antonio, >> >> Since your modem is a USB modem, you may try scanModem's advice: >> >> <quote> >> If your modem is an >> external USB type, >> connected by an external serial cable, >> or mounted internally on an ISA card, >> then scanModem would not access it. >> >> Try with Root permission >> $ wvdialconf /etc/wvdial.conf >> to detect these modem types and some USB modems. >> If the detection is successful, read the DOCs/wvdial.txt . >> Edit the /etc/wvdial.conf with Root permission: >> gedit /etc/wvdial.conf >> will be able to dial out with Root permission: >> wvdial >> </quote> >> >> Try the above advice and if you encounter problems, let us know. >> >> Regards, >> >> Antonio >> >> On Wed, Aug 3, 2011 at 2:40 PM, Antonio Cruz<mvcrcc@xxxxxxx> wrote: >>> >>> Hi, >>> >>> I'm a cuban linux user. I'm new in the open source world. Few months ago >>> I >>> bought a US Robotics USB Fax Modem for dial-out connections. I used it in >>> Windows XP without problems, then I installed Debian Squeeze with Kde >>> 4.4 >>> and I fell in love with this operating system. All my devices work fine, >>> even I use windows softwares that I need in my every day work but I can´t >>> set up the modem. >>> >>> I ran scanModem and I attach it in this e-mail. I'll appreciate any help >>> to >>> configure my modem. Sorry if my English is not too good, in Cuba we speak >>> Spanish. >>> >>> Best regarding >>> >>> Antonio >>> >>> >>> >> > >