Hi,
I'm a cuban linux user. I'm new in the open source world. Few months ago
I bought a US Robotics USB Fax Modem for dial-out connections. I used it
in Windows XP without problems, then I installed Debian Squeeze with
Kde 4.4 and I fell in love with this operating system. All my devices
work fine, even I use windows softwares that I need in my every day work
but I can´t set up the modem.
I ran scanModem and I attach it in this e-mail. I'll appreciate any help
to configure my modem. Sorry if my English is not too good, in Cuba we
speak Spanish.
Best regarding
Antonio
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.32-5-686
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, debian , ALSA_version=1.0.21
Linux version 2.6.32-5-686 (Debian 2.6.32-30) (ben@xxxxxxxxxxxxxxx) (gcc version 4.3.5 (Debian 4.3.5-4) ) #1 SMP Wed Jan 12 04:01:41 UTC 2011
scanModem update of: 2011_02_04
/etc/lsb-release not found
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 0458:0039 KYE Systems Corp. (Mouse Systems) NetScroll+ Superior
ID 0baf:00ec U.S. Robotics 56K Faxmodem
ID 045e:00dd Microsoft Corp. Comfort Curve Keyboard 2000 V1.0
ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102 flash drive
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:284b 1043:81ec Audio device: Intel Corporation 82801H
Modem interrupt assignment and sharing:
22: 23190 0 IO-APIC-fasteoi firewire_ohci, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.182261] pci 0000:00:1b.0: reg 10 64bit mmio: [0xffaf8000-0xffafbfff]
[ 0.182299] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.182303] pci 0000:00:1b.0: PME# disabled
[ 5.986259] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 5.986284] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 6.404932] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input6
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 3
00-01: AD198x Digital : AD198x Digital : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xffaf8000 irq 22
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.32-5-686/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801H (ICH8 Family) 4 port SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801H (ICH8 Family) 2 port SATA IDE Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc RV530LE [Radeon X1600/X1650 PRO]
01:00.1 Display controller: ATI Technologies Inc RV530LE [Radeon X1650 PRO] (Secondary)
02:00.0 SATA controller: JMicron Technology Corp. JMB362/JMB363 Serial ATA Controller (rev 02)
02:00.1 IDE interface: JMicron Technology Corp. JMB362/JMB363 Serial ATA Controller (rev 02)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
05:01.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 80)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
gedit /etc/wvdial.conf
will be able to dial out with Root permission:
wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=1043:81ec
IRQ=22
HDA2=00:1b.0
SOFT=8086:284b.HDA
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801H
Primary device ID: 8086:284b
Subsystem PCI_id 1043:81ec
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.3_alsa1.0.21.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.5
and the compiler used in kernel assembly: 4.3.5
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.32-5-686/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
For Debian and some related distributions, a package kernel-kbuild-2.6-32 may be needed to support driver compiling.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273568 ago 8 2010 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
auth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/alsa-base-blacklist.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/alsa-base-blacklist.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/alsa-base-blacklist.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
For Debian users, the linux-headers-2.6.32-5-686.deb can be used instead of kernel-source/
