Thilo, Try following http://ubuntuforums.org/archive/index.php/t-878554.html also if you can get Driver information during a bootup under Microsoft that would be helpful. Send to the List MarvS On Thu, Dec 30, 2010 at 7:23 AM, Thilo K. <thilo@xxxxxxxxxxxx> wrote: > > Hello, > I've got a problem. I'm a Ubuntu newbe and the USB modem "ID 09bf:00de > Auerswald GmbH & Co. KG" was attached, but when checking with GnomePPP > there's no modem detected. Wvdial also can't find a modem. Please could you > give me some advice for solving the problem? I've got some Linux USB driver > data, tried to install but had no success. > Thank You > Thilo Krachenfels (Germany) > > Content of ModemData.txt: > Only plain text email is forwarded by the ÂDiscuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > Â Â Â Â Â YourName, YourCountry Âkernel 2.6.35-24-generic > ÂWith this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > Âcan be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- ÂSystem information ---------------------------- > CPU=i686, ÂUbuntu , ÂALSA_version=1.0.23 > Linux version 2.6.35-24-generic (buildd@vernadsky) (gcc version 4.4.5 > (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010 > scanModem update of: Â2010_12_12 > > Distrib_ID=Ubuntu > DistribCodeName=maverick > AptRepositoryStem=http://de.archive.ubuntu.com/ubuntu/ > > > Presently install your Linux Distributions dkms package. It provides for > automated driver updates, > following upgrade of your kernel. ÂFor details see > http://linux.dell.com/projects.shtml#dkms > > There are no blacklisted modem drivers in /etc/modprobe* Âfiles > > Potentially useful modem drivers now loaded are: > > > Attached USB devices are: > ID 09bf:00de Auerswald GmbH & Co. KG > ÂID 04f3:0210 Elan Microelectronics Corp. AM-400 Hama Optical Mouse > ID 0951:1642 Kingston Technology > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > High Definition Audio cards can host modem chips. > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > A candidate modem is not transparent among the PCI devices: > ------------------------------------------------ > 00:0c.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] > IEEE 1394 OHCI Controller (rev 80) > 00:0f.0 IDE interface: VIA Technologies, Inc. > VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) > 00:11.5 Multimedia audio controller: VIA Technologies, Inc. > VT8233/A/8235/8237 AC97 Audio Controller (rev 60) > 00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev > 78) > 01:00.0 VGA compatible controller: VIA Technologies, Inc. KM400/KN400/P4M800 > [S3 UniChrome] (rev 01) > ------------------------------------------------ > with USB, bridge, and RAM devices not displayed. > If a High Definition Audio card is present, if might be hosted on the > Subsystem. > > If your modem is an > Â external USB type, > Â connected by an external serial cable, > Â or mounted internally on an ISA card, > then scanModem would not access it. > > Try with Root permission > $ sudo wvdialconf Â/etc/wvdial.conf > to detect these modem types and some USB modems. > If the detection is successful, read the DOCs/wvdial.txt . > Edit the /etc/wvdial.conf with Root permission: > Â Â Â Â Â Â Â sudo Âgedit Â/etc/wvdial.conf > Âwill be able to dial out with Root permission: > Â Â Â Â Â Â Â Âsudo wvdial > > Many modems for which scanModem fails have Conexant chips. > ÂFrom http://www.linuxant.com/drivers/modemident.php > get the ListModem tool, which will report on Conexant chipset modems > > If the above tests fail, please provide any independent information > available on your modem. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Â Start > Settings > Control Panel > Classical View (for Window XP) > > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click > to > expand the graphic. Manufacturer information may be displayed. For example, > CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or > vendor > and device information. From the Driver Details TAB, copy out the VENdor and > DEVice information. > Next do the Query Modem and record the ATI specifications displayed such as: > Â ÂATI3 - Agere SoftModem Version 2.1.22 > Â ÂATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.4.5 > Â Â Â Â Â Â and the compiler used in kernel assembly: 4.4.5 > > linux-headers-2.6.35-24-generic resources needed for compiling are not > manifestly ready! > > If compiling is necessary packages must be installed, providing: > Â Â Â Â Â Â Â Âlinux-headers-2.6.35-24-generic > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ Âapt-get update > $ Âapt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > Â Â Â Â Â Â Â Â-rwsr-xr-- 1 root dip 273248 2010-07-09 18:41 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > Â Âhttp://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > Â Â Â Â Â Â Â Â$ su - root Â(not for Ubuntu) > Â Â Â Âsudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > Â Â Â Â Â Â Â Âsudo chmod a+x /usr/sbin/pppd > > Checking settings of: Â Â /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Â Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ Âget faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > Â Â /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Â Â Within /etc/udev/ files: > > Â Â Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > Â Â Within any ancient /etc/devfs files: > > Â Â Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > >
