Hello,
I've got a problem. I'm a Ubuntu newbe and the USB modem "ID 09bf:00de
Auerswald GmbH & Co. KG" was attached, but when checking with GnomePPP
there's no modem detected. Wvdial also can't find a modem. Please could you
give me some advice for solving the problem? I've got some Linux USB driver
data, tried to install but had no success.
Thank You
Thilo Krachenfels (Germany)
Content of ModemData.txt:
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List
Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-24-generic
With this Subject Line cogent experts will be alerted, and useful case
names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in
YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup
service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet
Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-24-generic (buildd@vernadsky) (gcc version 4.4.5
(Ubuntu/Linaro 4.4.4-14ubuntu5) ) #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010
scanModem update of: 2010_12_12
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://de.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for
automated driver updates,
following upgrade of your kernel. For details see
http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
Attached USB devices are:
ID 09bf:00de Auerswald GmbH & Co. KG
ID 04f3:0210 Elan Microelectronics Corp. AM-400 Hama Optical Mouse
ID 0951:1642 Kingston Technology
If a cellphone is not detected, see
http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:
http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
High Definition Audio cards can host modem chips.
=== Finished firmware and bootup diagnostics, next deducing cogent software.
===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:0c.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)]
IEEE 1394 OHCI Controller (rev 80)
00:0f.0 IDE interface: VIA Technologies, Inc.
VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:11.5 Multimedia audio controller: VIA Technologies, Inc.
VT8233/A/8235/8237 AC97 Audio Controller (rev 60)
00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev
78)
01:00.0 VGA compatible controller: VIA Technologies, Inc. KM400/KN400/P4M800
[S3 UniChrome] (rev 01)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the
Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information
available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) >
System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click
to
expand the graphic. Manufacturer information may be displayed. For example,
CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or
vendor
and device information. From the Driver Details TAB, copy out the VENdor and
DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-24-generic resources needed for compiling are not
manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-24-generic
If a driver compilation fails, with message including some lack of some
FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The
minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to
display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273248 2010-07-09 18:41 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from
http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to
match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting
be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to
blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-24-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-24-generic (buildd@vernadsky) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010
scanModem update of: 2010_12_12
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://de.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
Attached USB devices are:
ID 09bf:00de Auerswald GmbH & Co. KG
ID 04f3:0210 Elan Microelectronics Corp. AM-400 Hama Optical Mouse
ID 0951:1642 Kingston Technology
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
High Definition Audio cards can host modem chips.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:0c.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 80)
00:0f.0 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60)
00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 78)
01:00.0 VGA compatible controller: VIA Technologies, Inc. KM400/KN400/P4M800 [S3 UniChrome] (rev 01)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-24-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-24-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273248 2010-07-09 18:41 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
