Hello All, I have two internal modems and I can't get either of them
to work. I don't have them installed at the same time. I've installed
the martian modem and it doesn't work as I get a errno 5 error when
trying to dialout. I don't understand the difference between ltmodem
and martian. My goal is to use as a fax modem. I also have an
hcfpcimodem. I had it working under 32 bit but since I bought a new
comp it no longer works since I'm running 64 bit. The ModemTxt file
says it should work but I get an error when trying to install that
says wrong architect (amd64 not i386). I've attached both Modem txt
files. I may look at buying another modem. Someone said US Robotics
external works. Should I stick with serial or could I go USB?
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-22-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-22-generic (buildd@yellow) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #35-Ubuntu SMP Sat Oct 16 20:45:36 UTC 2010
scanModem update of: 2010_05_29
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
ID 04f9:016e Brother Industries, Ltd MFC-5840CN Remote Setup Port
ID 090c:6200 Feiya Technology Corp.
ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
ID 04e8:3272 Samsung Electronics Co., Ltd
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
04:00.0 Serial controller: Rockwell International HCF 56k Data/Fax Modem (rev 01)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:3b64 1462:7636 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 0.849108] pci 0000:00:16.0: reg 10: [mem 0xf8ffe000-0xf8ffe00f 64bit]
[ 0.849161] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 0.849164] pci 0000:00:16.0: PME# disabled
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 04:00.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
04:00.0 127a:1002 1092:08d4 Serial controller: Rockwell International HCF 56k Data/Fax Modem
Modem interrupt assignment and sharing:
16: 0 0 66210 0 IO-APIC-fasteoi ehci_hcd:usb1, nvidia
--- Bootup diagnostics for card in PCI slot 04:00.0 ----
[ 0.866663] pci 0000:04:00.0: reg 10: [mem 0xfbff0000-0xfbffffff]
[ 0.866704] pci 0000:04:00.0: supports D1 D2
[ 0.866705] pci 0000:04:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.866709] pci 0000:04:00.0: PME# disabled
[ 0.923824] serial 0000:04:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 0.923828] serial 0000:04:00.0: PCI INT A disabled
The PCI slot 04:00.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:3b56 1462:7636 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Modem interrupt assignment and sharing:
49: 0 782 0 710 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.849292] pci 0000:00:1b.0: reg 10: [mem 0xf8ff8000-0xf8ffbfff 64bit]
[ 0.849330] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.849333] pci 0000:00:1b.0: PME# disabled
[ 23.562480] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 23.562570] HDA Intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[ 23.562596] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 04:00.0:
Modem chipset detected on
NAME="Serial controller: Rockwell International HCF 56k Data/Fax Modem "
CLASS=0700
PCIDEV=127a:1002
SUBSYS=1092:08d4
IRQ=16
IDENT=hcfpcimodem
For candidate modem in: 04:00.0
0700 Serial controller: Rockwell International HCF 56k Data/Fax Modem
Primary device ID: 127a:1002
Support type needed or chipset: hcfpcimodem
Writing DOCs/Intel.txt
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
The modem requires a hcflinmodem package.
For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed,
or the drivers will first be compiled and then installed. The expert on modem software for Linux is
"Support (Jonathan)" <modem.support@xxxxxxxxxxxx>
From http://www.linuxant.com/drivers/hcf/full/downloads-ubuntu-x86.php
download hcfpcimodem-7.80.02.06full_k2.6.35_22_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hcfpcimodem*.zip
Then install with:
$ sudo dpkg -i hcfpcimodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
04:00.0
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller "
CLASS=0780
PCIDEV=8086:3b64
SUBSYS=1462:7636
IRQ=10
HDA2=00:1b.0
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Primary device ID: 8086:3b64
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio "
CLASS=0403
PCIDEV=8086:3b56
SUBSYS=1462:7636
IRQ=49
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Primary device ID: 8086:3b56
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-22-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-22-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321592 2010-07-09 13:10 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-22-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-22-generic (buildd@yellow) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #35-Ubuntu SMP Sat Oct 16 20:45:36 UTC 2010
scanModem update of: 2010_05_29
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
ID 04f9:016e Brother Industries, Ltd MFC-5840CN Remote Setup Port
ID 090c:6200 Feiya Technology Corp.
ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
ID 04e8:3272 Samsung Electronics Co., Ltd
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
04:00.0 Communication controller: Agere Systems LT WinModem (rev 02)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:3b64 1462:7636 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 0.848998] pci 0000:00:16.0: reg 10: [mem 0xf8ffe000-0xf8ffe00f 64bit]
[ 0.849051] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 0.849055] pci 0000:00:16.0: PME# disabled
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 04:00.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
04:00.0 11c1:044c 11c1:044c Communication controller: Agere Systems LT WinModem
Modem interrupt assignment and sharing:
16: 0 0 5821202 0 IO-APIC-fasteoi ehci_hcd:usb1, nvidia
--- Bootup diagnostics for card in PCI slot 04:00.0 ----
[ 0.866663] pci 0000:04:00.0: reg 10: [mem 0xfbfffc00-0xfbfffcff]
[ 0.866669] pci 0000:04:00.0: reg 14: [io 0xec00-0xec07]
[ 0.866675] pci 0000:04:00.0: reg 18: [io 0xe800-0xe8ff]
[ 0.866709] pci 0000:04:00.0: supports D2
[ 0.866710] pci 0000:04:00.0: PME# supported from D2 D3hot D3cold
[ 0.866714] pci 0000:04:00.0: PME# disabled
[ 22.810973] martian 0000:04:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[57632.437621] martian 0000:04:00.0: PCI INT A disabled
The PCI slot 04:00.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:3b56 1462:7636 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Modem interrupt assignment and sharing:
49: 400 720 0 3781 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.849183] pci 0000:00:1b.0: reg 10: [mem 0xf8ff8000-0xf8ffbfff 64bit]
[ 0.849221] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.849224] pci 0000:00:1b.0: PME# disabled
[ 23.882110] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 23.882201] HDA Intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[ 23.882225] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 04:00.0:
Modem chipset detected on
NAME="Communication controller: Agere Systems LT WinModem "
CLASS=0780
PCIDEV=11c1:044c
SUBSYS=11c1:044c
IRQ=16
IDENT=Agere.DSP
For candidate modem in: 04:00.0
0780 Communication controller: Agere Systems LT WinModem
Primary device ID: 11c1:044c
Support type needed or chipset: Agere.DSP
Writing DOCs/Intel.txt
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller "
CLASS=0780
PCIDEV=8086:3b64
SUBSYS=1462:7636
IRQ=10
HDA2=00:1b.0
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Primary device ID: 8086:3b64
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio "
CLASS=0403
PCIDEV=8086:3b56
SUBSYS=1462:7636
IRQ=49
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Primary device ID: 8086:3b56
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-22-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-22-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
